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- Tasks: Lead a dynamic team and enhance customer experiences at our leisure centre.
- Company: Join Places for People, a leader in community-focused leisure services.
- Benefits: Enjoy flexible hours, full health membership, and a bonus scheme.
- Other info: We support disabled and neurodivergent applicants, fostering an inclusive environment.
- Why this job: Make a difference in your community while developing your leadership skills.
- Qualifications: Supervisory experience in leisure facilities and an NPLQ qualification required.
The predicted salary is between 30000 - 40000 £ per year.
Places for People is looking for a Duty Manager in Greater London. This diverse role requires excellent leadership and customer service skills, along with prior supervisory experience in a leisure facility. Candidates must hold an NPLQ qualification.
Benefits include:
- Flexible working hours
- Full health membership
- Access to a bonus scheme
A commitment to safeguarding is essential, as well as providing support to disabled and neurodivergent applicants.
Leisure Centre Duty Manager: Lead Team & Drive Memberships in London employer: Places for People
Contact Detail:
Places for People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Centre Duty Manager: Lead Team & Drive Memberships in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've successfully led teams in the past. This will help them see you as the perfect fit for driving memberships and managing a diverse team.
✨Tip Number 3
Be ready to discuss customer service! Since this role is all about providing excellent service, prepare some stories that highlight your experience in creating positive experiences for customers. It’ll show you understand the importance of member satisfaction.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Duty Manager position at Places for People. Plus, it shows you're serious about joining the team and helps us keep track of your application.
We think you need these skills to ace Leisure Centre Duty Manager: Lead Team & Drive Memberships in London
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your previous supervisory experience in leisure facilities. We want to see how you've led teams and driven memberships in the past, so don’t hold back!
Customer Service is Key: Since this role is all about excellent customer service, share specific examples of how you've gone above and beyond for customers. We love seeing those personal touches that make a difference!
NPLQ Qualification Matters: Don’t forget to mention your NPLQ qualification! It’s a must-have for this role, so make it prominent in your application to show you’re ready to hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Places for People
✨Show Off Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts. This will demonstrate your leadership style and ability to motivate others.
✨Know Your Customer Service Basics
Customer service is key in this role. Brush up on best practices and think of scenarios where you went above and beyond for a customer. Be ready to discuss how you would handle difficult situations with members at the leisure centre.
✨Highlight Your NPLQ Qualification
Since an NPLQ qualification is a must-have, make sure to mention it early in the conversation. Discuss how this qualification has prepared you for the responsibilities of a Duty Manager and any relevant training you've undertaken.
✨Emphasise Your Commitment to Inclusivity
With a focus on supporting disabled and neurodivergent applicants, be prepared to talk about your understanding of inclusivity in a leisure environment. Share any experiences you have that showcase your commitment to creating a welcoming space for everyone.