At a Glance
- Tasks: Support residents and ensure a safe, clean environment at Beaufort Park.
- Company: Join a thriving market leader in community support.
- Benefits: 27 days holiday, free healthcare cashback, study sponsorship, and pension scheme.
- Other info: Flexible shifts with excellent career growth opportunities.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Experience in security or site warden roles and strong communication skills.
The predicted salary is between 25200 - 30800 £ per year.
We are seeking dedicated Community Support Staff to join our 25 acre development team at Beaufort Park (NW9).
The CSS department is responsible for ensuring the development remains a safe, pleasant, and clean environment for all residents.
This role involves supporting residents, the Concierge, and the management team to ensure smooth operations in accordance with company procedures and industry best practices.
Training will be provided.
What Hours/rota will I be working?
Day shift from 7am to 7pm on a 4 day on, 4 day off rota. This will include weekends.
Main Duties
- Conduct routine patrols across the development, reporting issues and maintaining accurate records.
- Respond to resident enquiries, complaints and lease contraventions, ensuring a high standard of customer service.
- Support the upkeep of communal areas by monitoring cleanliness, safety, parking and site compliance.
- Assist the Concierge team, support onsite events and liaise with emergency services when required.
- Monitor security, investigate incidents and elevate urgent matters appropriately.
Essential Criteria
- Background in security/site warden role
- Strong communication skills.
- Ability to work independently and as part of a team.
- Attention to detail and problem-solving skills.
- Professional demeanour and customer service orientation.
- Flexibility to work shifts and respond to urgent issues.
- Competent IT skills with working knowledge of Microsoft office products
What does RMG have offer you?
You’ll not only be joining a thriving market leader where you’ll benefit from working alongside the best in the industry, you’ll also receive a superb package of company benefits including:
- 27 days holiday plus all Bank Holidays - Pro rata for shift based roles
- Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services
- Sponsorship for study and professional qualifications (up to 4 study days)
- Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
- As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!
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Community Support Staff in London employer: Places for People
Places for People is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where collaboration and innovation thrive. With the flexibility of hybrid working after training, employees can enjoy a balanced work-life dynamic while contributing to meaningful property services in the beautiful location of Bath. The company also provides opportunities for career advancement and development, making it a rewarding place to build your future.
StudySmarter Expert Advice🤫
We think this is how you could land Community Support Staff in London
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Community Support Staff. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Places for People. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Community Support Staff candidates.
✨Directly Apply to Places for People
Don’t forget to apply for the Community Support Staff role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Places for People.
We think you need these skills to ace Community Support Staff in London
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Places for People. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Places for People.
How to prepare for a job interview at Places for People
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Places for People.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Places for People.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Places for People.
