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- Tasks: Lead a dynamic team and enhance customer experiences at a vibrant leisure centre.
- Company: A leading social enterprise dedicated to community well-being.
- Benefits: Flexible hours, health memberships, and discounts on activities.
- Why this job: Make a positive impact while developing your leadership skills in a fun environment.
- Qualifications: Supervisory experience and a valid First Aid certificate required.
- Other info: Great opportunities for personal development and career growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading social enterprise is looking for a Duty Manager in Greater London. You will be responsible for managing a large team, handling customer concerns, and driving memberships at a leisure facility.
Applicants must have supervisory experience and hold a valid First Aid certificate. This role offers flexible working hours and opportunities for personal development, with numerous benefits including health memberships and discounts on activities.
Leisure Centre Duty Manager: People & Performance Lead employer: Places for People
Contact Detail:
Places for People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Centre Duty Manager: People & Performance Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your supervisory experience! When you get the chance to chat with potential employers, highlight specific examples of how you've successfully managed teams and resolved customer concerns in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Leisure Centre Duty Manager: People & Performance Lead
Some tips for your application 🫡
Show Off Your Supervisory Skills: Make sure to highlight your supervisory experience in your application. We want to see how you've successfully managed teams in the past and what strategies you used to keep everyone motivated and on track.
Customer Concerns Matter: Don’t forget to mention any experience you have in handling customer concerns. We’re all about providing excellent service, so share examples of how you’ve resolved issues and improved customer satisfaction.
Flexibility is Key: Since this role offers flexible working hours, let us know how you can adapt to different schedules. If you have experience managing shifts or working in varied environments, be sure to include that!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better, so don’t miss out on that opportunity!
How to prepare for a job interview at Places for People
✨Know Your Stuff
Make sure you understand the role of a Duty Manager and what it entails. Brush up on your supervisory experience and be ready to discuss how you've successfully managed teams in the past. Familiarise yourself with the leisure industry, especially customer service and membership growth strategies.
✨Showcase Your People Skills
As a People & Performance Lead, your ability to manage and motivate a team is crucial. Prepare examples of how you've handled customer concerns or resolved conflicts within a team. Highlight your communication skills and how you foster a positive environment.
✨Get Ready for Scenario Questions
Expect questions that put you in real-life situations you might face as a Duty Manager. Think about how you would handle a difficult customer or a team member not meeting expectations. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Emphasise Your Commitment to Development
This role offers personal development opportunities, so show your enthusiasm for growth. Discuss any relevant training or certifications you've pursued, like your First Aid certificate, and express your eagerness to continue learning and improving in your role.