Leisure Centre Duty Manager - Lead Teams & Member Growth
Leisure Centre Duty Manager - Lead Teams & Member Growth

Leisure Centre Duty Manager - Lead Teams & Member Growth

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead teams, manage daily operations, and boost membership growth at a vibrant leisure centre.
  • Company: A leading social enterprise dedicated to community well-being.
  • Benefits: Enjoy health and fitness membership, flexible hours, and personal development opportunities.
  • Why this job: Make a difference in your community while developing your leadership skills.
  • Qualifications: Supervisory experience, customer service skills, and NPLQ certification required.
  • Other info: Join a dynamic team in a fun and active environment.

The predicted salary is between 30000 - 42000 £ per year.

A leading social enterprise is seeking a Duty Manager to oversee daily operations at a leisure facility in Greater London. In this varied role, you will manage staff, handle customer inquiries, and promote membership growth.

Candidates should possess:

  • Previous supervisory experience
  • Customer service skills
  • A National Pool Lifeguard Qualification (NPLQ)

The role offers competitive benefits including health and fitness membership, flexible working options, and opportunities for personal development.

Leisure Centre Duty Manager - Lead Teams & Member Growth employer: Places for People

As a leading social enterprise, we pride ourselves on fostering a vibrant work culture that prioritises employee well-being and growth. Our Leisure Centre Duty Manager role in Greater London not only offers competitive benefits such as health and fitness membership and flexible working options, but also provides ample opportunities for personal development within a supportive team environment dedicated to enhancing community engagement and member satisfaction.
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Contact Detail:

Places for People Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Leisure Centre Duty Manager - Lead Teams & Member Growth

✨Tip Number 1

Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! When you get the chance to chat with potential employers, highlight your supervisory experience and customer service skills. Share specific examples of how you've led teams and boosted member growth in previous roles.

✨Tip Number 3

Be proactive! Don’t just wait for job postings to pop up. Reach out directly to leisure centres in Greater London and express your interest in the Duty Manager position. A friendly email or call can make a lasting impression.

✨Tip Number 4

Apply through our website! We’ve got loads of resources to help you nail that interview. Plus, applying directly shows your enthusiasm and commitment to joining our team. Let’s get you that Duty Manager role!

We think you need these skills to ace Leisure Centre Duty Manager - Lead Teams & Member Growth

Supervisory Experience
Customer Service Skills
National Pool Lifeguard Qualification (NPLQ)
Staff Management
Membership Promotion
Operational Oversight
Communication Skills
Problem-Solving Skills
Flexibility
Personal Development

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your previous supervisory experience in your application. We want to see how you've led teams and managed operations in similar settings, so don’t hold back!

Customer Service is Key: Since this role involves handling customer inquiries, it’s crucial to showcase your customer service skills. Share specific examples of how you've gone above and beyond for customers in the past.

Mention Your Qualifications: If you have a National Pool Lifeguard Qualification (NPLQ), make sure to mention it! This is a key requirement for the role, and we want to know you’re qualified to keep our members safe.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Places for People

✨Know Your Stuff

Make sure you’re familiar with the leisure centre's operations and the specific duties of a Duty Manager. Brush up on your knowledge about membership growth strategies and how to effectively manage a team. This will show that you’re genuinely interested in the role and ready to hit the ground running.

✨Showcase Your Leadership Skills

Prepare examples from your previous supervisory experience where you successfully led a team or resolved customer issues. Highlighting your ability to motivate staff and enhance customer satisfaction will demonstrate that you’re the right fit for managing daily operations.

✨Be Ready for Customer Scenarios

Think about potential customer inquiries or complaints you might face in this role. Practise your responses to these scenarios, focusing on how you would handle them with excellent customer service. This will help you convey your problem-solving skills during the interview.

✨Emphasise Your Qualifications

Don’t forget to mention your National Pool Lifeguard Qualification (NPLQ) and any other relevant certifications. Discuss how these qualifications not only meet the job requirements but also enhance your ability to ensure safety and promote a positive environment at the leisure centre.

Leisure Centre Duty Manager - Lead Teams & Member Growth
Places for People
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  • Leisure Centre Duty Manager - Lead Teams & Member Growth

    Full-Time
    30000 - 42000 £ / year (est.)
  • P

    Places for People

    1000+
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