At a Glance
- Tasks: Assist customers with housing applications and manage repair issues.
- Company: Places for People, a supportive team in Preston.
- Benefits: Hybrid working, great holiday pay, cash plan, and pension contributions.
- Other info: Opportunities for career progression in the Housing Sector.
- Why this job: Make a difference in people's lives while building your career.
- Qualifications: No prior experience needed; full training provided.
The predicted salary is between 24000 - 30000 € per year.
Places for People in Preston is seeking a Customer Service Advisor to join their team. This role involves assisting customers with housing applications, managing low-level anti-social behaviour, and diagnosing repair issues. Full training is provided, and there's ample opportunity for career progression within the Housing Sector.
The position offers hybrid working arrangements, excellent holiday and sick pay, and additional benefits including access to a cash plan and pension contributions.
Hybrid Weekend Customer Experience Advisor employer: Places for People
Places for People in Preston is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With comprehensive training and clear pathways for career advancement in the Housing Sector, alongside attractive benefits such as hybrid working arrangements, generous holiday and sick pay, and access to a cash plan, this role provides a fulfilling opportunity for those looking to make a meaningful impact in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Weekend Customer Experience Advisor
✨Tip Number 1
Make sure to research Places for People and their values. Understanding their mission will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios that might come up in the interview. Think about how you'd handle housing applications or manage low-level anti-social behaviour, as these are key parts of the job.
✨Tip Number 3
Network with current or former employees on platforms like LinkedIn. They can provide insider tips on the interview process and what it’s really like to work at Places for People.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the team.
We think you need these skills to ace Hybrid Weekend Customer Experience Advisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your customer service skills and experience. We want to see how you can assist customers with housing applications and manage any issues that may arise.
Show Your Passion:Let us know why you're excited about this role! Share your enthusiasm for helping others and your interest in the housing sector. A genuine passion can really make your application stand out.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points shine through. This will help us understand your qualifications quickly.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Places for People
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Experience Advisor. Familiarise yourself with housing applications, anti-social behaviour management, and repair issue diagnostics. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or improved customer satisfaction. This will demonstrate your ability to handle the challenges of the role effectively.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and career progression within the Housing Sector. This shows that you're not just interested in the job, but also in how you can grow with the company.
✨Embrace the Hybrid Working Model
Since this role offers hybrid working arrangements, be ready to discuss how you manage your time and productivity in a flexible work environment. Share any previous experiences you have with remote work and how you stay connected with your team.
