At a Glance
- Tasks: Manage tenancy records and provide top-notch customer service in a supportive role.
- Company: Places for People, a community-focused organisation in Rotherham.
- Benefits: Competitive salary, generous holiday package, pension contributions, and yearly reviews.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a difference in people's lives while developing your administrative skills.
- Qualifications: Strong customer service skills and a solid administrative background.
The predicted salary is between 25000 - 32000 £ per year.
Places for People is seeking a dedicated individual for an administrative support role in Rotherham. The ideal candidate will possess excellent customer service skills with a strong administrative background.
Responsibilities include:
- Managing tenancy records
- Updating IT systems
- Providing high-quality customer service
This role supports various teams to ensure effective service delivery. The position offers a competitive salary, yearly review, a generous holiday package, pension contributions, and additional perks. Enhanced DBS check is mandatory.
Housing & Tenancy Support Coordinator employer: Places for People
Contact Detail:
Places for People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing & Tenancy Support Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the housing and tenancy sector on LinkedIn or local community groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Places for People and understanding their values. Tailor your answers to show how your skills align with their mission, especially in customer service and administrative support.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your experience in managing records and providing top-notch customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Housing & Tenancy Support Coordinator
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help others, as this role is all about providing top-notch support!
Be Organised and Detail-Oriented: Since you'll be managing tenancy records and updating IT systems, it's crucial to demonstrate your organisational skills. Share examples of how you've kept things in order and paid attention to the little details in your previous roles.
Tailor Your Application: Don't just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Highlight relevant experiences that align with the responsibilities mentioned, like administrative tasks and teamwork.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your skills in the way we like to see them!
How to prepare for a job interview at Places for People
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing & Tenancy Support Coordinator. Familiarise yourself with the responsibilities mentioned in the job description, like managing tenancy records and updating IT systems. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Customer Service Skills
Since excellent customer service is key for this role, think of specific examples from your past experiences where you've provided outstanding support. Be ready to discuss how you handled difficult situations or went above and beyond for customers. This will demonstrate your suitability for the position.
✨Prepare Questions
Interviews are a two-way street, so prepare some thoughtful questions to ask the interviewer. You might want to inquire about the team dynamics or how success is measured in this role. This shows that you're engaged and serious about the opportunity.
✨Dress the Part
Even though it’s an administrative role, first impressions matter! Dress smartly and professionally to convey that you take the interview seriously. It’ll boost your confidence and help you feel more at ease during the conversation.