At a Glance
- Tasks: Ensure a safe and welcoming residential community while supporting residents and managing property.
- Company: Join Places for People, the UK's leading Social Enterprise focused on community spirit.
- Benefits: Inclusive culture, flexible hours, and opportunities for personal growth.
- Other info: Guaranteed interviews for disabled candidates and commitment to a supportive recruitment process.
- Why this job: Make a real difference in people's lives while enjoying a dynamic work environment.
- Qualifications: Experience in property management or customer service with strong communication skills.
The predicted salary is between 32000 - 35000 £ per year.
At Places for People, we hire People, not numbers! If you like the sound of one of our jobs, please apply - you could be just who we're looking for! Experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!
More about your role
As a House Manager / House Warden, you will play a vital role in keeping our residential community safe, well-managed and welcoming. You will be a visible presence on site, supporting residents, monitoring safety and security, and ensuring communal areas are well maintained. You will carry out regular inspections of the building and estate, report repairs and health and safety risks, and work closely with Property Managers, managing agents and contractors. You'll also be the first point of contact for residents, offering support, guidance and reassurance, particularly to elderly or vulnerable residents. This is a hands-on role where no two days are the same, combining customer service, safety awareness and practical property management.
Essential Criteria
- Experience working in a residential, caretaking, concierge or property-related role
- Good understanding of health and safety, security and emergency procedures
- Strong communication skills and the confidence to deal professionally with residents and contractors
- Ability to carry out regular inspections and keep accurate records and logs
- A responsible, reliable approach with the ability to work independently on site
More about you
As our House Manager / House Warden you will be responsible for ensuring the safety, security and smooth day-to-day running of the property. You take pride in maintaining high standards, are approachable and courteous, and remain calm when dealing with issues or emergencies. You are organised and proactive, happy to report concerns, supervise contractors and follow clear procedures. You understand the importance of community living and enjoy supporting residents to feel safe and at home.
What's next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.
Safeguarding
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
House Warden employer: Places for People
At Places for People, we pride ourselves on being an exceptional employer that values people over numbers. Our inclusive work culture fosters community spirit and personal growth, offering employees the chance to make a meaningful impact while enjoying flexible working arrangements. With a commitment to safeguarding and support, we ensure that our staff feel valued and empowered in their roles as they contribute to creating thriving communities.
StudySmarter Expert Advice🤫
We think this is how you could land House Warden
✨Tip Number 1
Get to know the company culture! Before your interview, check out Places for People's website and social media. Understanding their People Promises will help you connect with them during your chat.
✨Tip Number 2
Practice your communication skills! As a House Warden, you'll be interacting with residents and contractors regularly. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure to express your passion for community living and how you can contribute to a safe and welcoming environment.
✨Tip Number 4
Be ready to discuss flexibility! Places for People values work-life balance, so think about what adjustments you might need and be open to discussing them during your interview.
We think you need these skills to ace House Warden
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to know who you are beyond your experience. Share your enthusiasm for community living and how you embody our People Promises.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in residential or property-related roles. Show us how your skills align with the responsibilities of a House Warden, especially in safety and community support.
Show Your Commitment to Community:We love candidates who understand the importance of community spirit. In your application, mention any past experiences where you've contributed to a community or supported residents, especially vulnerable ones.
Apply Through Our Website:Ready to take the plunge? Head over to our careers site to apply directly! It’s the best way to ensure your application gets into the right hands and helps us get to know you better.
How to prepare for a job interview at Places for People
✨Know Your Community
Before the interview, take some time to research Places for People and their commitment to community living. Understand their People Promises and think about how your values align with theirs. This will help you demonstrate your enthusiasm for the role and show that you’re genuinely interested in contributing to a thriving community.
✨Showcase Your Experience
Be ready to discuss your previous experience in residential or property-related roles. Prepare specific examples of how you've handled safety inspections, dealt with residents, or managed emergencies. Highlighting your practical skills and how they relate to the House Warden position will make you stand out.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Think about how you would approach different scenarios with residents or contractors, and be prepared to discuss these during the interview. Good communication can set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges faced by the current House Wardens, or how Places for People supports their staff's professional growth. This shows your interest in the role and helps you gauge if it’s the right fit for you.
