Head of External Communications

Head of External Communications at the UK\’s leading social enterprise, PfP. Are you a media, communication, and reputation management expert who wants their next job to be one that is working for an exciting, dynamic group that is making a difference for our society? This is one of the best roles in communications and we\’re looking for the best. And, while experience and track record are important, we also want to hire someone who embodies our People Promises. That\’s someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. And as the UK\’s leading social enterprise we\’re dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

So, what are you waiting for? Join us and be the change you want to see.

More about your role

Due to an internal move, we have an exciting opportunity for a Head of External Communications to join us as Places for Places. Working for our Chief Impact Officer, and as a key leader in our Group Impact division, you\’ll lead a high-performing external communications team to shape and share the company\’s story with impact. You\’ll drive bold, strategic PR that amplifies our voice across media, influencers, and stakeholders— creating organic outreach and enhancing our reputation. And as well as enhancing and projecting our reputation, you\’ll work with the team to protect our brand From crafting agile crisis response strategies to partnering with top PR agencies and senior executives, you\’ll be at the heart of our most visible moments. You\’ll oversee flagship initiatives like external events, awards, and the annual report, while also helping our leaders shine on stage and in the spotlight. With a strong focus on integrated communications – working with our brand & digital team and our public policy unit, you\’ll help to influence perception, and policy. If you\’re passionate about storytelling, reputation protecting and building, and making real impact—this is your stage.

The Essential Criteria for this role is listed below.

• Strong background in communications with significant expertise in media relations and thought leadership

• In-depth understanding of the media landscape and key business issues

• Proven experience in managing complex issues and crisis communications

• Skilled at handling multiple projects in fast-paced environments

• Experienced in influencing and working with senior stakeholders

More about you

You bring a strong, well-rounded background in communications, with deep expertise in media relations, thought leadership, and a sharp awareness of the media landscape and issues affecting the business. You\’re experienced in managing complex issues and crises and thrive in fast-paced environments where you juggle multiple projects with confidence. Your written and verbal communication skills are exceptional, enabling you to clearly convey complex plans to senior audiences. You\’re also a confident people leader and, ideally, have a proven track record of influencing senior stakeholders effectively.

The benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there\’s always more we can do to make you smile, that\’s why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly

• Pension with matched contributions up to 7%

• Excellent holiday package – 36 days annual leave (including bank holidays) with the option to buy or sell leave

• Private Medical

• Annual bonus at 10%

• Car Allowance

• Training and development

• Extra perks including huge discounts and offers from shops, cinemas and much more

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