At a Glance
- Tasks: Lead a vibrant coffee shop, manage staff, and ensure top-notch customer service.
- Company: Join a diverse and ambitious team at Costa.
- Benefits: Enjoy flexible hours, health perks, and discounts on activities.
- Other info: Flexible working patterns available, perfect for students!
- Why this job: Make a real impact in your community while loving great coffee.
- Qualifications: Experience in hospitality or retail with a passion for team development.
The predicted salary is between 30000 - 40000 € per year.
As store manager you'll manage all aspects of our coffee shop, consistently aiming to get the best from your store, as well as your team. You'll be recruiting, training and managing staff and lead by example. In this role you will be passionate about customer service, love great coffee and almost fanatical about driving your store and the centre as a whole forwards, bettering our communities. You'll also efficiently handle the administrative side of your business, including sales targets, stock management, cost control and profit and loss accounts. The Store Manager must also create a professional and fun working environment whilst ensuring that health and safety and the highest standards of cleanliness are upheld at all times.
We're looking for someone with experience in operating high quality hospitality or retail with natural enthusiasm for the task in hand, to develop your team and motivate them to a very high standard.
We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- A bonus scheme for all colleagues at 2%
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Lots of opportunity to access ongoing personal learning and development
- Access to our Company Pension scheme
- Cashback plan for healthcare costs – up to £500 saving per year
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
Being a 7 day a week business, with opening hours from dawn ‘til dusk, Places Leisure offers flexible working patterns including shift work, job share and part time working. More than 80% of colleagues at Places Leisure actually work part time.
Costa Store Manager in Haywards Heath employer: Places for People
At Places Leisure, we pride ourselves on being an excellent employer, offering a vibrant and supportive work culture that prioritises employee growth and development. As a Costa Store Manager, you'll enjoy flexible working patterns, a comprehensive benefits package including health and fitness memberships, and the opportunity to lead a passionate team in a dynamic environment dedicated to enhancing community experiences. Join us to not only drive your store's success but also to thrive in a workplace that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Costa Store Manager in Haywards Heath
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Show your passion for coffee and customer service! Share personal stories that highlight your enthusiasm and experience in hospitality. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Costa Store Manager in Haywards Heath
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for coffee and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating a great experience for our customers.
Highlight Your Experience:Make sure to detail your previous experience in hospitality or retail. We love seeing how you've managed teams and driven results in the past, so don’t hold back on those achievements!
Be Yourself:We’re all about creating a fun and professional environment, so let your personality come through in your application. Share what makes you unique and how you can contribute to our team culture.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Places for People
✨Know Your Coffee and Customer Service
As a Costa Store Manager, your passion for coffee and customer service should shine through. Brush up on your coffee knowledge and think of ways to enhance the customer experience. Be ready to share examples of how you've gone above and beyond for customers in previous roles.
✨Showcase Your Leadership Skills
You'll be managing a team, so it's crucial to demonstrate your leadership style. Prepare to discuss how you've successfully recruited, trained, and motivated staff in the past. Think of specific instances where you led by example and created a positive work environment.
✨Understand the Business Side
Familiarise yourself with key business metrics like sales targets, stock management, and profit and loss accounts. Be prepared to discuss how you've managed these aspects in previous roles and how you plan to drive performance in the store.
✨Emphasise Health and Safety Standards
Health and safety are paramount in any hospitality role. Be ready to talk about your experience maintaining cleanliness and safety standards in previous positions. Share your approach to ensuring compliance while still creating a fun and engaging atmosphere for both staff and customers.
