Hire Controller in Guildford, Surrey

We are a busy and expanding tool hire company, looking for a Hire Controller to join our team. This role is varied and interesting, requiring involvement in the complete hire process and offering an opportunity to engage in a wide variety of functions within the hire business.

The primary function of this role will be dealing with customers, arranging hire and sales of goods and equipment, completing the appropriate paperwork, planning driver routes, dealing with invoice queries, placing orders with suppliers, and related tasks, along with many other duties that may be required from time to time.

Ideally, applicants should:

• Be able to build relationships with customers.
• Possess an excellent telephone manner.
• Have good organisational skills and the ability to multitask and prioritise within a busy depot environment.
• Work well as part of a team.
• Be able to complete paperwork quickly, neatly, and accurately.
• Have knowledge of MS Office including Outlook/Word/Excel, as well as basic mathematical ability.
• Have an attention to detail.
• Possess general practical skills.
• Be willing to learn and buy into the company ethos.
• Be able to demonstrate common sense.
• Have a Can Do attitude and be willing to take on any task.

Experience in the hire industry is an advantage but not essential. Support and assistance are provided, and those displaying the necessary ability and commitment will have opportunities to progress.

Requirements:

• A full driving licence.

What’s next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description, and apply directly to us.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

If you require any reasonable adjustments to support your application or interview experience, please let us know. We’re happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you’re looking for support with your application, please contact our skills and employment team.

We understand the importance of a supportive and inclusive work culture, so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role, we are open to discussing the possibility of reduced hours, flexible start and finish times, or compressed hours.

Safeguarding: At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.