At a Glance
- Tasks: Support property management with admin tasks and client care in a dynamic environment.
- Company: Join RMG, a leading Property Management Company with a strong service culture.
- Benefits: Enjoy 27 days holiday, free healthcare cashback, study sponsorship, and a pension scheme.
- Other info: Hybrid role with excellent career growth opportunities and access to exclusive discounts.
- Why this job: Make a real impact in property management while developing your skills in a supportive team.
- Qualifications: Strong admin skills, attention to detail, and confident communication are essential.
The predicted salary is between 25000 - 30000 £ per year.
Residential Management Group (RMG), a market‑leading Property Management Company, is looking for a Property Manager Assistant to support the delivery of an excellent property management service across a residential portfolio. In this varied role, you'll provide key administrative and coordination support to our wider regional teams, helping to ensure our customers receive a consistently high standard of service.
Where will I be working? Hybrid role based out of our Glasgow office, but with time spent out on site and home working.
More about your role:
- Client care and liaison, ensuring calls and emails are handled professionally and efficiently, and queries are resolved wherever possible.
- Supporting coordination between accounts and property services teams to help deliver service commitments.
- Working in line with industry standards and expectations, including the RICS Code of Conduct, TPI guidance.
- Assisting with record keeping, ensuring accuracy and maintenance of client and company records.
- Supporting Health & Safety administration: reviewing and actioning hazard reports, completing hazard actions, and escalating concerns where needed.
- Helping with core operational tasks such as site take‑ons (preparing transition checklists), key issuance, urgent purchase orders, regional reporting, and other ad‑hoc projects as agreed.
- Promoting a strong service culture by working to agreed SLAs, sending holding responses when needed, and identifying opportunities to improve customer service.
What we're looking for:
We're looking for someone who is proactive, organised and confident communicating with a range of stakeholders. You'll take pride in delivering a high‑quality service and supporting a fast‑paced regional team.
Essential skills and experience:
- Strong administrative or coordination experience, with excellent attention to detail and accurate record keeping.
- Confident written and verbal communication skills, with a professional and customer‑focused approach.
- Ability to manage competing priorities, respond within SLAs and use initiative to improve working practices.
Desirable:
- Exposure to property management or familiarity with TPI standards.
- Experience supporting Health & Safety administration or hazard reporting processes.
What does RMG have to offer you?
You will not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including:
- 27 days holiday plus all Bank Holidays
- Free Healthcare cashback Plan (re-claiming for things like optical treatment and dental care, physiotherapy and GP Charges – plus more!), plus 24/7 access to remote GP Services
- Sponsorship for study and professional qualifications (up to 4 study days)
- Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
- As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on online purchases and take advantage of many exclusive offers!
Property Manager Assistant in Glasgow employer: Places for People
At Residential Management Group (RMG), we pride ourselves on being a market leader in property management, offering a dynamic and supportive work environment in our Glasgow office. As a Property Manager Assistant, you'll enjoy a hybrid working model, generous benefits including 27 days holiday, free healthcare cashback, and opportunities for professional development, all while contributing to a strong service culture that prioritises customer satisfaction and employee growth.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager Assistant in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, attend industry events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching RMG and understanding their values and services. Tailor your responses to show how your skills align with their needs, especially in client care and coordination.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience in administration and customer service clearly and concisely.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the RMG team.
We think you need these skills to ace Property Manager Assistant in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Property Manager Assistant role. Highlight your administrative skills and any relevant experience in property management or customer service to show us you're the perfect fit!
Show Off Your Communication Skills:Since this role involves a lot of client care and liaison, we want to see your confident written communication. Use clear and professional language in your application to demonstrate how you can handle queries efficiently.
Be Detail-Oriented:Attention to detail is key in property management. When filling out your application, double-check for any typos or errors. We love candidates who take pride in their work and can keep accurate records!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Places for People
✨Know Your Stuff
Before the interview, make sure you understand the basics of property management and the specific responsibilities of a Property Manager Assistant. Familiarise yourself with the RICS Code of Conduct and TPI standards, as this will show your commitment to industry practices.
✨Showcase Your Communication Skills
Since the role involves client care and liaising with various teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations or when resolving customer queries.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage competing priorities and maintain accurate records. Bring examples of tools or methods you use to stay organised, and be prepared to explain how you ensure attention to detail in your work.
✨Emphasise Your Proactivity
The company is looking for someone who takes initiative. Think of instances where you've identified opportunities for improvement in processes or customer service. Be ready to share these examples to illustrate your proactive approach.
