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- Tasks: Lead a team to deliver exceptional service and maintain clean facilities.
- Company: Join Places for People Group, a social enterprise focused on community wellbeing.
- Benefits: Enjoy flexible working, health memberships, bonuses, and discounts on activities.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Strong leadership skills with a background in leisure or hospitality preferred.
- Other info: Be part of a diverse and ambitious team that values your contributions.
The predicted salary is between 43200 - 72000 £ per year.
We are Places for People Group, we’re a social enterprise that believes it’s people that make a community. That’s why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK’s leading health and wellbeing enabler.
We aren’t your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you’re more than just a number – you’re part of our cause.
More about your role
Reporting to the Contract Manager you will take responsibility for ensuring your team deliver exceptional service, well presented and clean facilities at all times. You will identify strategic initiatives that provide real commercial value and make a positive impact to the bottom line. You will also ensure that key metrics are achieved and that our key stakeholder is engaged and happy at all times.
You will be responsible for ensuring that your local community engage in a range of sports and activities by ensuring your centre offers facilities that meet their needs, in a welcoming and inclusive environment.
More about you
You will be a strong leader with a commercial brain, you must be able to evidence at interview where you have taken decisions that have improved the bottom line. You will be a skilled manager/coach and be able to motivate and develop your direct reports and wider team. Our business is fast moving and ever changing and you will possess the capability to lead a team through change whilst delivering amazing customer service.
Ideally you will possess a background in leisure, alternatively we would welcome applications from candidates from a hospitality background. However, more importantly to us is your ability to lead a fast moving business and maximise commercial value whilst delighting our customers.
Benefits
We are a large, diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there’s always more we can do to make you smile, that’s why we offer a comprehensive benefits package with each role, yours will include:
- We align with the Real Living Wage foundation
- A bonus scheme for all colleagues at 2%
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Lots of opportunity to access ongoing personal learning and development
- Access to our Company Pension scheme
- Cashback plan for healthcare costs – up to £500 saving per year
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
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General Manager employer: Places for People
Contact Detail:
Places for People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarize yourself with the community you will be serving. Understanding the local demographics, interests, and needs will help you tailor your approach and demonstrate your commitment to creating an inclusive environment.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams through change. Highlight specific instances where your decisions positively impacted the bottom line, as this aligns with our focus on commercial value.
✨Tip Number 3
Research current trends in leisure and hospitality sectors. Being knowledgeable about industry developments will not only impress us but also help you identify strategic initiatives that can enhance our services.
✨Tip Number 4
Prepare to discuss how you would engage with key stakeholders effectively. Your ability to maintain strong relationships is crucial for ensuring satisfaction and achieving key metrics in our fast-paced environment.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Places for People Group's mission and values. Highlight in your application how your personal values align with their commitment to community and well-being.
Showcase Leadership Experience: In your CV and cover letter, provide specific examples of your leadership experience. Detail situations where you have successfully led a team through change or improved service delivery, as this is crucial for the General Manager role.
Highlight Commercial Acumen: Demonstrate your commercial awareness by including examples of strategic initiatives you've implemented that positively impacted the bottom line. This will show that you understand the business side of managing a leisure facility.
Tailor Your Application: Customize your CV and cover letter for the position. Use keywords from the job description, such as 'exceptional service', 'community engagement', and 'inclusive environment' to make your application stand out.
How to prepare for a job interview at Places for People
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and motivate a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, particularly in fast-paced environments.
✨Demonstrate Commercial Acumen
Highlight instances where your decisions have positively impacted the bottom line. Discuss strategic initiatives you've implemented that provided real commercial value, as this aligns with the company's focus on maximizing value.
✨Emphasize Community Engagement
Since Places for People values community involvement, be ready to discuss how you've previously engaged local communities in sports and activities. Share ideas on how you would ensure inclusivity and meet the needs of diverse groups.
✨Adaptability to Change
The business environment is ever-changing, so illustrate your capability to lead teams through transitions. Provide examples of how you've maintained exceptional customer service during periods of change or uncertainty.
