Field Operations Lead β€” People & Performance

Field Operations Lead β€” People & Performance

Full-Time 40000 - 41000 Β£ / year (est.) No working from home possible
Places for People

At a Glance

  • Tasks: Lead a dynamic field team, driving performance and ensuring top-notch customer service.
  • Company: Join Places for People, a forward-thinking organisation focused on community and collaboration.
  • Benefits: Enjoy competitive pay, career development opportunities, and a supportive work environment.
  • Other info: Be part of a team that values continuous improvement and innovation.
  • Why this job: Make a real difference in your community while developing your leadership skills.
  • Qualifications: Experience in management, strong coaching abilities, and a passion for customer service.

The predicted salary is between 40000 - 41000 Β£ per year.

Places for People is seeking a proactive manager to lead a field team across the Central region, covering East Midlands, West Midlands and East of England.

You will drive performance, coaching, and strong customer service while ensuring safe, compliant operations.

You will oversee 1:1s, training needs, KPIs, and SLAs, promoting continuous improvement and collaboration with stakeholders to mobilise new contracts and services.

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Field Operations Lead β€” People & Performance employer: Places for People

Places for People in Birmingham is an excellent employer, offering a vibrant work culture that prioritises community engagement and exceptional service delivery. With flexible working arrangements and health memberships, employees are supported in achieving a healthy work-life balance while also having access to numerous growth opportunities within the leisure and hospitality sector.

Places for People

Contact Details:

Places for People Recruitment Team

We think you need these skills to ace Field Operations Lead β€” People & Performance

Leadership Skills
Coaching Skills
Customer Service Skills
Performance Management
Training and Development
KPI Management
SLA Management