At a Glance
- Tasks: Provide exceptional customer service and guide customers through their journey.
- Company: Places for People, a leader in the housing sector with a flexible work culture.
- Benefits: Competitive salary, 35 days holiday, annual bonus, and ongoing training.
- Other info: Flexible workplace with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while enjoying a remote-first work environment.
- Qualifications: Experience in housebuilding and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Places for People is seeking a Customer Service Co-Ordinator in Exeter. This role offers a flexible workplace approach, primarily working from home but requiring site visits to Truro & Exeter. The successful candidate will provide exceptional customer service, helping guide our customers from start to finish.
A background in the housebuilding sector is essential along with strong communication skills.
Benefits include:
- Competitive salary
- 35 days of holiday
- Annual bonus scheme
- Ongoing training
Remote-First Customer Service Coordinator – Housing & Aftercare in Exeter employer: Places for People
Places for People is an excellent employer that prioritises flexibility and employee well-being, offering a remote-first approach with the opportunity to work from home while engaging with the community in Exeter and Truro. With a competitive salary, 35 days of holiday, and a commitment to ongoing training, we foster a supportive work culture that encourages personal and professional growth, making it a rewarding place for those passionate about customer service in the housing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Remote-First Customer Service Coordinator – Housing & Aftercare in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector on LinkedIn or local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your answers. We want you to shine when discussing how you can provide exceptional service.
✨Tip Number 3
Show off your skills! If you have any relevant experience or projects, create a portfolio or a presentation. This can really set you apart from other candidates and demonstrate your expertise in the housebuilding sector.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Remote-First Customer Service Coordinator – Housing & Aftercare in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the housebuilding sector. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant skills and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can help guide our customers from start to finish. Keep it friendly and professional!
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Places for People
✨Know Your Stuff About Housing
Make sure you brush up on your knowledge of the housebuilding sector. Understand the key challenges and trends in the industry, as this will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is a must for this role, prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved issues or provided exceptional service, and be ready to share those stories.
✨Embrace the Remote Work Culture
As this position is remote-first, be prepared to discuss how you manage your time and stay productive while working from home. Share any tools or strategies you use to keep organised and maintain communication with your team.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the company's approach to customer service or how they support their employees' professional development. It shows you're engaged and serious about the opportunity.
