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- Tasks: Lead a caring team, manage staff, and ensure smooth facility operations.
- Company: Community-focused organisation in Epsom dedicated to customer satisfaction.
- Benefits: Flexible working hours, health memberships, and a comprehensive benefits package.
- Why this job: Make a difference in your community while developing leadership skills.
- Qualifications: Excellent customer service, leadership skills, NPLQ qualification, and first aid experience.
- Other info: Join a supportive team and enjoy a fulfilling career in leisure management.
The predicted salary is between 30000 - 42000 £ per year.
A community-focused organization in Epsom is seeking a Duty Manager responsible for managing and training staff, addressing customer concerns, and ensuring the smooth operation of the facility.
The ideal candidate will have excellent customer service and leadership skills, along with the NPLQ qualification and first aid experience.
This role offers a comprehensive benefits package including flexible working and health memberships.
Leisure Centre Duty Manager - Lead a Caring Team in Epsom employer: Places for People
Contact Detail:
Places for People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Centre Duty Manager - Lead a Caring Team in Epsom
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team management. We recommend role-playing with a friend to boost your confidence and refine your answers, especially focusing on how you would handle customer concerns.
✨Tip Number 3
Showcase your leadership skills during the interview! Share specific examples of how you've successfully managed teams or resolved conflicts in the past. This will demonstrate that you’re not just a great manager but also a caring leader.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Leisure Centre Duty Manager - Lead a Caring Team in Epsom
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've managed teams in the past and how you can bring that expertise to our community-focused organisation.
Customer Service is Key: Don’t forget to emphasise your customer service skills! We’re looking for someone who can handle customer concerns with ease, so share any relevant experiences that showcase your ability to keep customers happy.
Be Specific About Qualifications: Make sure to mention your NPLQ qualification and any first aid experience clearly in your application. We need to know you have the right credentials to ensure the safety and well-being of our community.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Places for People
✨Know the Community
Familiarise yourself with the local community and the specific needs of the leisure centre. Understanding the demographics and interests of the customers will help you demonstrate how you can enhance their experience.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about situations where you resolved conflicts, motivated staff, or improved team performance. This will show that you have the leadership qualities they’re looking for.
✨Customer Service Focus
Be ready to discuss your approach to customer service. Share specific instances where you addressed customer concerns effectively. Highlighting your commitment to creating a welcoming environment will resonate well with the interviewers.
✨Highlight Relevant Qualifications
Make sure to mention your NPLQ qualification and any first aid experience you have. These are crucial for the role, so be prepared to explain how these qualifications have prepared you for managing safety and emergencies in a leisure setting.
