Commercial Delivery Manager in England

At Places Leisure, part of the Places for People family, we believe in hiring people, not numbers. If you're passionate about making a difference, we'd love to hear from you. Experience and track record matter, but what truly sets you apart is living our People Promises:

• Doing the right thing – acting with integrity and care.
• Being enthusiastic and motivated to grow – bringing energy and a drive to improve.
• Believing in community spirit – fostering connections and inclusivity.
• Showing respect – valuing colleagues, customers, and the wider community.
• Enjoying your work – creating positive experiences every day.

As the UK’s leading Social Enterprise, we’re dedicated to building inclusive, thriving communities for both our customers and colleagues. Whether you’re supporting fitness, wellbeing, or leisure activities, you’ll be part of a team that cares about people first.

More About The Role

We’re looking for a Commercial Delivery Manager to help turn our biggest commercial priorities into clear, well-governed plans that land on time and deliver measurable results. In this role you’ll take ownership of delivering key commercial initiatives end to end—bringing structure, pace and clarity to complex work. You’ll set up and run the right governance (plans, milestones, dependencies, risks, actions and decisions) so everyone knows what’s happening and what is needed next. Working closely with Finance, Product, Marketing, Operations, Digital and Customer Experience, you’ll keep delivery aligned, realistic and customer-focused, while supporting strong business cases, defining what success looks like, and tracking benefits after launch. You will also help us strengthen and centralise our commercial approach by building and improving delivery standards, templates and ways of working.

Essential Criteria

• Experience in commercial delivery, change, programme or PMO roles, with accountability for end-to-end delivery of complex initiatives.
• A project/programme/change delivery qualification (e.g. PRINCE2, MSP, Agile, Lean) or equivalent hands‑on experience at the same level.
• Confidence turning strategy into practical delivery plans (milestones, dependencies, risks and implementation activity).
• Strong governance and delivery assurance skills (risks, issues, dependencies, actions and reporting).
• Proven stakeholder management across multiple functions, with clear and structured communication.
• Highly organised, detail-focused, and comfortable juggling multiple workstreams in a fast-moving environment.
• Commercial awareness, with experience linking delivery activity to business cases and financial outcomes.

More About You

If you’re someone who naturally brings structure to busy, cross‑functional work and stays calm when priorities shift. You’re confident building plans, asking the right questions, and keeping people aligned—while still paying attention to the detail that makes delivery successful. You enjoy turning ideas into action, and you care about outcomes, not just outputs.

Diversity, Disability and Armed Forces Inclusion

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role.

Supporting & Inclusive Work Culture

We understand the importance of a supportive and inclusive work culture, so please talk to us at interview about flexibility you may need. We cannot promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

Safeguarding

At Places for People, safeguarding is everyone’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people and adults at risk from harm, abuse and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

Armed Forces

We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.

Disability Confident

We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview.

The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has a substantial and long-term negative effect on their ability to do daily activities.

Neurodivergent

Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.