Places for People, we hire People, not numbers. So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for. Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and colleagues.
So, what are you waiting for? Join a community that cares about you!
More about your role
In this role, you will lead and manage a team of Operatives conducting regular 1:1s, performance reviews, and coaching, while identifying training needs and addressing underperformance. You will ensure all work meets high-quality standards and customer expectations, resolving complaints and promoting a customer-first culture. You will support the operational delivery and optimisation of workforce systems, monitor job allocation and completion rates, undertake technical inspections, and provide guidance to meet delivery standards. You will analyse performance data to identify trends and inefficiencies, recommend process improvements, and ensure compliance with KPIs and SLAs. You will maintain a strong health and safety culture, ensuring adherence to legislation and company policies through site visits and audits. Finally, you will collaborate with other managers and stakeholders, share best practices, and contribute to service improvement initiatives and the mobilisation of new contracts or services.
For this role you will be covering the South region.
Essential Criteria
Proven experience managing field-based teams in a multi-trade or technical environment.
Experienced leader in coaching and people management skills.
Previous experience in interpreting data and driving improvements.
Experience with workforce management or scheduling systems.
Full UK Driving Licence and willingness to travel nationally.
Experience in managing HR processes and performance management.
Desirable
Experience within a Gas environment.
More About you
You will h...
Field Operations Manager (South) in East Kilbride employer: Places for People
Places for People is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where collaboration and innovation thrive. With the flexibility of hybrid working after training, employees can enjoy a balanced work-life dynamic while contributing to meaningful property services in the beautiful location of Bath. The company also provides opportunities for career advancement and development, making it a rewarding place to build your future.
