Porter in Devon

Porter in Devon

Devon Part-Time 31500 - 38500 £ / year (est.) No working from home possible
Places for People

At a Glance

  • Tasks: Support site security, assist residents, and ensure a welcoming environment.
  • Company: Join Places for People, the UK's leading Social Enterprise focused on community spirit.
  • Benefits: Enjoy competitive salary, 27 days leave, healthcare cashback, and career development opportunities.
  • Other info: Flexible hours and a supportive work culture to help you thrive.
  • Why this job: Make a real difference in your community while gaining valuable experience.
  • Qualifications: Experience in service roles and strong communication skills are essential.

The predicted salary is between 31500 - 38500 £ per year.

At Places for People, we hire People, not numbers! We are more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

We're recruiting for a Porter to join our on-site team, working during the day to help ensure the development remains safe, well-presented and welcoming for residents and visitors. This is a visible, service-focused role where you'll support site security, carry out health and safety checks, assist residents when needed and work closely with the House Manager, cleaning teams and wider operations colleagues to ensure smooth day-to-day running of the site. If you enjoy a varied, hands-on role and take pride in delivering a great customer experience, this could be a great opportunity for you.

Where will I be working?
St Leonards Terrace, Sloane Square, London SW3 4QQ
Rota: Monday to Friday 8.30am to 12.30pm (4 hours per day)

What you'll be doing:

  • Supporting day-to-day site security and monitoring access as required
  • Assisting with health and safety compliance checks across the development
  • Being a visible presence on site and assisting residents and visitors when needed
  • Supporting the on-site cleaning team with additional tasks as directed
  • Working closely with the operations team to ensure accurate information sharing
  • Responding appropriately to incidents or emergencies in line with procedures
  • Contributing to a positive, professional customer experience across the development

What we're looking for:

  • Essential: Experience working in a service-led environment
  • Essential: Experience in a role involving site security or building monitoring
  • Essential: Emergency First Aid qualification (or willingness to obtain)
  • Desirable: Experience working in a customer-facing, on-site role
  • Desirable: Ability to build strong working relationships with colleagues and stakeholders
  • Desirable: Clear and confident communication skills
  • Desirable: Basic working knowledge of IT systems

Benefits:
We offer a comprehensive benefits package which includes:

  • Competitive salary with regular annual review
  • Pension with matched contributions up to 7%
  • 27 days annual leave
  • Healthcare cashback plan for everyday medical costs - up to £500 savings per year
  • Access to wellbeing support such as counselling and flu jabs
  • Private GP and health support services available
  • Access to a rewards platform with retail and lifestyle discounts
  • Savings on groceries, travel, shopping and home products
  • Ongoing training and development opportunities
  • Access to professional qualifications and career progression
  • Internal development programmes and learning support
  • Recognition schemes such as Star Awards and Colleagues Awards

What's next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.

We are dedicated to creating a supportive and accessible recruitment process for all. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need.

For this role, we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

Safeguarding:
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability.

Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

Porter in Devon employer: Places for People

Places for People in Birmingham is an excellent employer, offering a vibrant work culture that prioritises community engagement and exceptional service delivery. With flexible working arrangements and health memberships, employees are supported in achieving a healthy work-life balance while also having access to numerous growth opportunities within the leisure and hospitality sector.

Places for People

Contact Details:

Places for People Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Porter in Devon

Connect with the Community

Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!

Attend Local Job Fairs

Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Places for People and show off your personality in person.

Boost Your Visibility

Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.

Apply Directly Through Us!

Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Places for People and let us see your personality shine through!

We think you need these skills to ace Porter in Devon

Customer Service Skills
Site Security Monitoring
Health and Safety Compliance
Emergency First Aid
Communication Skills
Relationship Building
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.

Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.

Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Places for People.

Get Familiar with Our Brand:Before applying, take some time to learn about Places for People and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!

How to prepare for a job interview at Places for People

Show Off Your Communication Skills

In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.

Know the Tools of the Trade

Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Places for People.

Highlight Your Flexibility

Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.

Prepare for Scenario-Based Questions

Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Places for People will surely appreciate.