Receptionist - Derby

Receptionist - Derby

Derby Part-Time No working from home possible
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At a Glance

  • Tasks: Provide reception services, manage catering needs, and support team members.
  • Company: Join a people-focused organisation that values community spirit and personal growth.
  • Benefits: Competitive salary, generous holiday, pension contributions, and discounts on various services.
  • Other info: Flexible hours with opportunities for training and development.
  • Why this job: Be the friendly face of our community and make a real difference every day.
  • Qualifications: Experience in customer service, hospitality, and knowledge of health and safety regulations.

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work.

More about your role

  • You will provide daily reception service and support the on-site catering needs and stepping in for team members during holidays or sickness.
  • You'll handle stock control, catering for meetings, and manage coffee machines throughout the building.
  • You'll operate IT systems like Sign In App, telecommunications, Outlook, Word, Excel, PowerPoint, and the internet/intranet.
  • You'll report and maintain common areas, reception, meeting rooms, kitchen, and break-out areas.
  • You'll also provide professional catering services for internal and external customers, maintain kitchen facilities to health standards, and arrange meeting and event setups.
  • Additionally, you'll support reception, workplace, and personnel finder services for internal customers.

Essential Criteria

  • Knowledge of environmental Health and Safety Legislation
  • Experience of customer services, hospitality, catering and administrative work
  • Understanding of COSHH Regulations and food hygiene

More about you

  • You must be able to engage with people at all levels and represent the workplace management team and wider PFP group.
  • You should be proactive, able to work independently, and handle issues as they arise.
  • Knowledge of Environmental Health and Health and Safety Legislation is essential, along with the ability to apply it when needed.
  • You should have experience in customer service, hospitality, catering, and administrative tasks.
  • The ability to plan, budget effectively, and support a cost-efficient catering service is important.
  • You must also maintain cleanliness and hygiene standards in line with legal requirements.
  • Preferred skills include experience in hospitality, reception, or catering, proficiency in IT, and understanding of COSHH regulations and food hygiene.

The hours would be Monday - Friday 8am-12pm.

The benefits

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

  • Competitive salary, with a salary review yearly
  • Pension with matched contributions up to 7%
  • Excellent holiday package - up to 35 days annual leave with the option to buy or sell leave
  • Cashback plan for healthcare costs - up to 500 saving per year
  • A bonus scheme for all colleagues at 2%
  • Training and development
  • Extra perks including huge discounts and offers from shops, cinemas and much more

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

Receptionist - Derby employer: Places for People

Places for People is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where collaboration and innovation thrive. With the flexibility of hybrid working after training, employees can enjoy a balanced work-life dynamic while contributing to meaningful property services in the beautiful location of Bath. The company also provides opportunities for career advancement and development, making it a rewarding place to build your future.

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Contact Details:

Places for People Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Receptionist - Derby

Connect with the Community

Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!

Attend Local Job Fairs

Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Places for People and show off your personality in person.

Boost Your Visibility

Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.

Apply Directly Through Us!

Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Places for People and let us see your personality shine through!

Some tips for your application 🫡

Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.

Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.

Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Places for People.

Get Familiar with Our Brand:Before applying, take some time to learn about Places for People and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!

How to prepare for a job interview at Places for People

Show Off Your Communication Skills

In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.

Know the Tools of the Trade

Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Places for People.

Highlight Your Flexibility

Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.

Prepare for Scenario-Based Questions

Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Places for People will surely appreciate.