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- Tasks: Help treat and remove damp and mould while supporting customers with advice.
- Company: Join Places for People, the UK's leading Social Enterprise focused on thriving communities.
- Benefits: Enjoy a competitive salary, up to 35 days holiday, and discounts on shopping and entertainment.
- Why this job: Be part of a caring community that values your growth and well-being.
- Qualifications: Valid driving license and experience in damp and mould treatment required.
- Other info: Basic DBS check is mandatory; you'll work in various locations around Hull.
The predicted salary is between 28800 - 43200 £ per year.
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply – you could be just who we\’re looking for! Of course, experience and track record are important, but we\’re more interested in hiring someone that embodies our People Promises. That\’s someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK\’s leading Social Enterprise we\’re dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
So, what are you waiting for? Join a community that cares about you!
More about yourrole
This role relates to the operational delivery of services related to damp and mould cases and includes the hands-on treatment and removal of mould, ensuring regulatory compliance, and enhancing service delivery to meet customer needs effectively. Much more than a focus on the hazard removal element itself, you\’ll be working with our customers offering helpful advice and support to understand causation and work on longer term mitigation of the occurrence of damp & mould. Taking an empathetic, flexible, case by case approach you will take into account both the severity of the issue being reported and any Customer (relevant) vulnerabilities.
Essential requirement: You must possess a valid driving license.
Although this role is advertised in a specific location, you will be required to work in surrounding areas.
At Places for People, we prioritise our dedication to safer recruitment. Therefore, abasic DBS check is mandatory for this position.
For more information, please download our job profile available on our website.
More about you
The post holder must be technically competent, demonstrate appropriate skills and experience in the treatment, causation, prevention, and removal of damp and mould, including associated repairs. The role requires the ability to thrive in a fast-paced, complex, and dynamic team environment, effectively prioritising workloads and managing competing demands. Proficiency in Microsoft products and business systems, including Salesforce.
Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there\’s always more we can do to make you smile, that\’s why we offer a comprehensive benefits package with each role, yours will include:
- Competitive salary, with a salary review yearly
- Pension with matchedcontributions up to 7%
- Excellent holiday package up to 35 days annual leave with the option to buy or sell leave
- Cashback plan for healthcare costs up to 500 saving per year
- A bonus scheme for all colleagues at 2%
- Training anddevelopment
- Extra perks including huge discounts and offers from shops, cinemas and muchmore.
What\’s next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
If you are a Places for People customer and you\’re looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.
If you are a recruitment agency please note we operate a PSL and do not take cold calls
At Places for People, safeguarding is everyone\’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Damp and Mould Operative (Hull) employer: Places for People
Contact Detail:
Places for People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Damp and Mould Operative (Hull)
✨Tip Number 1
Familiarise yourself with the specific challenges of damp and mould issues in homes. Understanding common causes and solutions will help you engage effectively with customers during interviews, showcasing your knowledge and empathy.
✨Tip Number 2
Highlight any previous experience in customer service or community engagement. Since Places for People values community spirit, demonstrating your ability to connect with people and provide support will make you a strong candidate.
✨Tip Number 3
Prepare to discuss how you would handle various scenarios involving vulnerable customers. Showing that you can take a flexible and empathetic approach will align with the company's People Promises and enhance your appeal.
✨Tip Number 4
Brush up on your Microsoft products and Salesforce skills. Being proficient in these tools is essential for the role, and mentioning your familiarity with them can set you apart from other candidates.
We think you need these skills to ace Damp and Mould Operative (Hull)
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand Places for People's People Promises. Highlight how your personal values align with their commitment to community spirit, respect, and motivation to grow in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in damp and mould treatment, as well as any customer service roles. Emphasise your technical skills and ability to work empathetically with customers facing vulnerabilities.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Share specific examples of how you've demonstrated the qualities they seek, such as doing the right thing and being motivated to help others.
Highlight Relevant Skills: Mention your proficiency in Microsoft products and any experience with business systems like Salesforce. This will show that you are prepared to thrive in a fast-paced environment and can manage competing demands effectively.
How to prepare for a job interview at Places for People
✨Show Your People Skills
Since Places for People values community spirit and customer interaction, be prepared to discuss your experience in working with people. Share examples of how you've helped customers or colleagues in the past, especially in challenging situations.
✨Demonstrate Technical Competence
Make sure to highlight your technical skills related to damp and mould treatment. Be ready to explain your understanding of causation, prevention, and removal processes, as well as any relevant experience you have in this area.
✨Emphasise Empathy and Flexibility
This role requires a case-by-case approach, so be prepared to discuss how you adapt your methods based on individual customer needs. Share instances where you've shown empathy and flexibility in your previous roles.
✨Prepare for Regulatory Compliance Questions
Since ensuring regulatory compliance is crucial in this role, brush up on relevant regulations and standards. Be ready to discuss how you would ensure compliance in your work and any past experiences that demonstrate your commitment to safety and standards.