Places for People is seeking a Customer Engagement & Communications Coordinator to deliver clear, accessible customer content, coordinate campaigns and engagement activities, and use insights to improve journeys. The role involves developing guidance, FAQs and knowledge-base content while exploring AI, automation and self-service options to streamline processes and enhance experiences.
You will work with cross-functional teams to ensure quality, accessibility and data handling, and contribute to
Customer Engagement & Communications Specialist (AI & Digital) employer: Places for People
Places for People is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where collaboration and innovation thrive. With the flexibility of hybrid working after training, employees can enjoy a balanced work-life dynamic while contributing to meaningful property services in the beautiful location of Bath. The company also provides opportunities for career advancement and development, making it a rewarding place to build your future.
