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- Tasks: Join our team as a Credit Controller, managing relationships and resolving queries.
- Company: Work for one of the UK's largest Property Management companies, Residential Management Group.
- Benefits: Enjoy 27 days holiday, free healthcare cashback, and study sponsorship.
- Why this job: Develop your career in a fast-paced environment with a supportive culture.
- Qualifications: Strong admin skills, previous credit control experience, and excellent communication required.
- Other info: Office-based role in Hoddesdon; flexible and resilient candidates preferred.
The predicted salary is between 30000 - 42000 £ per year.
One of the UK\’s largest Property Management companies, Residential Management Group are currently recruiting for aCredit controllerto join our team. This is a fantastic opportunity for astrong administratorwho thrives in a fast-paced environment and is looking to develop their career within a well-established organisation.
Where will I be working?
This is a full-time office based role working at our offices in Hoddesdon (EN11 0DR)
Key Responsibilities:
- Support the Debt Recovery Team Leader in delivering efficient services to Back Office and Property Managers.
- Manage relationships with Property Managers and schedule quarterly review meetings.
- Analyse and resolve operational issues to minimise business impact.
- Produce reports to identify trends, potential problems, and opportunities for performance improvement.
- Assist in developing and maintaining procedures and systems to support operational delivery.
- Resolve customer queries escalated from Property Managers and external debt collection solicitors.
- Provide support to other teams and managers as required.
What We\’re Looking For:
- Strong administrative skillswith excellent attention to detail.
- Previous experience inCredit Control or Debt Recoveryis highly advantageous.
- Comfortable working to SLAs and deadlines.
- Excellent communication skills, both written and verbal.
- Confident problem solver with strong analytical skills.
- Intermediate Excel skills and ability to interpret data effectively.
- Experience using Microsoft Outlook and Excel to an intermediate/advanced level.
- Flexible and resilient, with the ability to adapt to changing business needs.
What does RMG have offer you?
You\’ll not only be joining a thriving market leader where you\’ll benefit from working alongside the best in the industry, you\’ll also receive a superb package of company benefits including:
- 27 days holiday plus all Bank Holidays
- Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services
- Sponsorship for study and professional qualifications (up to 4 study days)
- Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
- As part of Places for People Group (RMG\’s parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!
What\’s next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
If you are a Places for People customer and you\’re looking for support with your application, please contact our skills and employment team on .
If you are a recruitment agency please note we operate a PSL and do not take cold calls
At Places for People,safeguarding is everyone\’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities
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Credit Controller employer: Places for People
Contact Detail:
Places for People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Credit Controller. Understanding how to manage relationships with Property Managers and the importance of quarterly review meetings will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your Excel skills, especially in data analysis and reporting. Being able to interpret data effectively is crucial for identifying trends and potential problems, so consider practising with sample datasets before your interview.
✨Tip Number 3
Prepare examples of how you've successfully resolved customer queries or operational issues in the past. This will showcase your problem-solving abilities and your experience in a fast-paced environment, which is highly valued for this role.
✨Tip Number 4
Research the company culture at Residential Management Group. Understanding their commitment to safeguarding and community support can help you align your values with theirs, making you a more attractive candidate.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your strong administrative skills and any previous experience in credit control or debt recovery. Use specific examples to demonstrate your attention to detail and problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a good fit for the role. Mention your ability to work under pressure and your familiarity with Excel, as these are key requirements for the position.
Highlight Relevant Skills: In your application, emphasise your analytical skills and experience with Microsoft Outlook and Excel. Provide examples of how you've used these tools to resolve issues or improve performance in previous roles.
Follow Application Instructions: Ensure you follow all application instructions carefully. Submit your application through our website, and double-check that all required documents are included and formatted correctly before hitting 'send'.
How to prepare for a job interview at Places for People
✨Showcase Your Administrative Skills
As a Credit Controller, strong administrative skills are crucial. Be prepared to discuss your previous experiences where you demonstrated excellent attention to detail and how you managed tasks efficiently in a fast-paced environment.
✨Demonstrate Your Problem-Solving Abilities
The role requires confident problem-solving skills. Think of specific examples where you've successfully resolved operational issues or customer queries, and be ready to explain your thought process during the interview.
✨Familiarise Yourself with Excel
Intermediate Excel skills are essential for this position. Brush up on your ability to interpret data and create reports. You might be asked about your experience with Excel during the interview, so be ready to discuss any relevant projects.
✨Prepare for Communication Scenarios
Excellent communication skills are key in this role. Prepare for potential scenarios where you may need to communicate with Property Managers or external debt collection solicitors. Practising how you would handle these conversations can give you an edge.
