At a Glance
- Tasks: Lead maintenance and refurbishment projects, ensuring quality and compliance while managing contractor teams.
- Company: Join Places for People, the UK's leading Social Enterprise dedicated to thriving communities.
- Benefits: Enjoy competitive salary, generous holiday, car allowance, and discounts on various services.
- Why this job: Be part of a community-focused team that values growth, respect, and continuous improvement.
- Qualifications: Experience in customer service and project management; relevant qualifications preferred.
- Other info: Commitment to safeguarding and creating safe communities is essential.
The predicted salary is between 36000 - 60000 £ per year.
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That’s someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK’s leading Social Enterprise we’re dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!
More about your role: This role oversees the planning, supervision, and delivery of maintenance and refurbishment works on domestic and commercial properties. You manage contractor teams, ensure quality and compliance, control budgets and schedules, and maintain strong customer service with continuous improvement. You also handle contract documentation, inspections, and provide technical advice while supporting the team’s development and contributing to asset management. Covering the Edinburgh region, you will be responsible for the effective and efficient delivery of the groups repairs, maintenance and capital component upgrade work. You will take an active role around responsibility with CDM and H&S Management. You will oversee contractor performance, ensuring all terms, SLAs, and KPIs are met while preparing and managing contract documentation. You’ll control work programs and budgets, monitor site progress, and ensure compliance with regulations. Managing inspections, maintaining quality standards, and keeping accurate records will be key. You’ll also provide technical advice on building maintenance and actively contribute to asset management discussions to drive continuous improvement.
The Essential Criteria for this role is listed below:
- Proven experience delivering customer-focused services with a focus on continuous improvement.
- Extensive experience coordinating and supervising work on both domestic and commercial properties.
- Strong background in managing contractor to ensure service delivery, handle change, and support team development.
- A driving license and access to your own vehicle is mandatory for this role.
More about you: You bring strong experience delivering customer-focused services with a commitment to continuous improvement. You’ve successfully arranged and supervised work on domestic and commercial properties and led contractor teams to ensure quality, manage change, and support development. You’re skilled at prioritising tasks to meet targets, budgets, and deadlines. Ideally you hold (or are working toward) relevant qualifications such as an HNC or professional certifications, with the technical competence to commission and sign off work but hands on experience in project management is essential. Preferred skills include health and safety certifications like IOSH or NEBOSH, a solid understanding of value-for-money principles, and strong communication skills across all levels.
The benefits: We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there’s always more we can do to make you smile, that’s why we offer a comprehensive benefits package with each role, yours will include:
- Competitive salary, with a salary review yearly
- Car Allowance (Amount depending on engine size of vehicle)
- Pension with matched contributions up to 7%
- Excellent holiday package – up to 35 days annual leave (including bank holidays) with the option to buy or sell leave
- Cashback plan for healthcare costs – up to £500 saving per year
- A bonus scheme for all colleagues at 2%
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more
What’s next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you’re looking for support with your application, please contact our skills and employment team.
If you are a recruitment agency please note we operate a PSL and do not take cold calls. At Places for People, safeguarding is everyone’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Contract Lead (Capital works) employer: Places for People
Contact Detail:
Places for People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Lead (Capital works)
✨Tip Number 1
Familiarise yourself with Places for People's People Promises. During your interactions, whether in interviews or networking, demonstrate how your values align with theirs. This will show that you're not just a fit for the role but also for their culture.
✨Tip Number 2
Highlight your experience in managing contractor teams effectively. Be prepared to discuss specific examples where you ensured quality and compliance while maintaining strong customer service. This will showcase your ability to meet the essential criteria.
✨Tip Number 3
Research the Edinburgh region's property market and any recent developments in maintenance and refurbishment works. Being knowledgeable about local trends can help you stand out as a candidate who is genuinely interested in the role and its challenges.
✨Tip Number 4
Prepare to discuss your approach to continuous improvement in service delivery. Think of specific strategies you've implemented in past roles that have led to enhanced efficiency or customer satisfaction, as this aligns perfectly with their focus on improvement.
We think you need these skills to ace Contract Lead (Capital works)
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Places for People's values and their commitment to community spirit. Highlight how your personal values align with their People Promises in your application.
Tailor Your CV: Make sure your CV reflects your experience in delivering customer-focused services and managing contractor teams. Use specific examples that demonstrate your ability to oversee maintenance and refurbishment works on both domestic and commercial properties.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss your commitment to continuous improvement and how you can contribute to asset management discussions. Be sure to mention any relevant qualifications or certifications you hold.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Places for People
✨Show Your People Skills
Since Places for People values community spirit and customer-focused services, be prepared to share examples of how you've successfully worked with teams and clients in the past. Highlight your enthusiasm for fostering positive relationships.
✨Demonstrate Your Technical Knowledge
As a Contract Lead, you'll need to showcase your understanding of building maintenance and project management. Be ready to discuss relevant qualifications and hands-on experiences that demonstrate your technical competence.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle challenges, such as managing contractor performance or ensuring compliance with regulations. Think of specific situations where you successfully navigated similar issues and be ready to explain your thought process.
✨Emphasise Continuous Improvement
Places for People is keen on continuous improvement, so come prepared with ideas or examples of how you've implemented changes in previous roles. Discuss how you measure success and adapt strategies to enhance service delivery.