Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage queries across various channels.
- Company: Community service organisation focused on inclusivity and support.
- Benefits: Free parking, funded training, and a positive work culture.
- Why this job: Join a team that values your input and promotes a positive complaints culture.
- Qualifications: Strong ICT skills and experience in fast-paced customer service.
- Other info: Great opportunity for personal growth and development.
The predicted salary is between 800 - 1120 £ per month.
A community service organization is seeking a Customer Champion in Chester. The role involves providing first-rate customer service across multiple channels, managing queries, and promoting a positive complaints culture.
The ideal candidate will possess strong ICT skills and a customer service background in a fast-paced environment. The organization emphasizes inclusivity and has a supportive work culture with numerous employee benefits including free parking and funded training opportunities.
Customer Support Apprentice — First-Contact Champion in Chester employer: Places for People
Contact Detail:
Places for People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Apprentice — First-Contact Champion in Chester
✨Tip Number 1
Get to know the company! Research their values and culture, especially their focus on inclusivity. This will help you tailor your approach during interviews and show that you're genuinely interested in being a part of their community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve handled queries or complaints effectively. Be ready to share these experiences during your interview to demonstrate your first-contact champion potential.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Support Apprentice — First-Contact Champion in Chester
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you've handled queries and complaints in the past, so share specific examples that showcase your skills!
Be Yourself: We love authenticity! Don’t be afraid to let your personality shine through in your application. This role is all about being a Customer Champion, so show us what makes you unique and how you can contribute to our positive culture.
Tailor Your Application: Take a moment to read through the job description carefully and tailor your application accordingly. We’re looking for someone who understands the role and aligns with our values, so make sure to connect your experiences to what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Places for People
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to discuss your previous experiences and how you handled challenging situations. Think of specific examples that showcase your ability to manage queries effectively and promote a positive complaints culture.
✨Show Off Your ICT Skills
Since strong ICT skills are essential for this role, be prepared to demonstrate your proficiency with relevant software or tools. You might even want to mention any specific platforms you've used in past roles, as this will show you're ready to hit the ground running.
✨Emphasise Inclusivity and Team Spirit
The organisation values inclusivity, so highlight any experiences where you've worked in diverse teams or contributed to a supportive environment. This will resonate well with their culture and show that you align with their values.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This not only shows your interest but also gives you a chance to assess if the organisation is the right fit for you. Consider asking about training opportunities or how they handle customer feedback.
