At a Glance
- Tasks: Deliver top-notch customer service to residents and meet client expectations.
- Company: Places for People, a supportive and community-focused organisation.
- Benefits: Comprehensive benefits package, remote/hybrid work options, and personal development support.
- Other info: Enjoy a flexible work environment with opportunities for professional advancement.
- Why this job: Join a team that values your growth while making a difference in the community.
- Qualifications: Customer service experience, strong communication skills, and basic IT knowledge.
The predicted salary is between 25000 - 32000 £ per year.
Places for People is seeking a Customer Advisor for a permanent position in Bath. You will deliver excellent customer service to residents while ensuring client expectations and statutory requirements are met. This role encourages professional growth and offers remote/hybrid work options after training.
The ideal candidate has customer service experience, great communication skills, and basic IT skills. A comprehensive benefits package is also provided to enhance work-life balance and support personal development.
Customer Advisor – Hybrid Property & Community Support in Bath employer: Places for People
Places for People is an excellent employer that prioritises the well-being and professional growth of its employees. With a supportive work culture in Bath, this role as a Customer Advisor offers flexible hybrid working options, a comprehensive benefits package, and opportunities for personal development, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor – Hybrid Property & Community Support in Bath
✨Tip Number 1
Make sure to research Places for People before your interview. Knowing their values and mission will help you connect your experience with what they’re looking for in a Customer Advisor.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering excellent customer service, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 3
Don’t forget to highlight your IT skills during the interview. Even basic skills can be a big plus, so be ready to discuss how you’ve used technology to improve customer interactions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Advisor – Hybrid Property & Community Support in Bath
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your previous customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Communicate Clearly:Since great communication is key for this role, ensure your application is clear and concise. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Customer Advisor role. Mention how your skills align with the job description and what excites you about working with us at Places for People.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Places for People
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to share examples of how you've handled difficult situations or gone above and beyond for a customer. This will show that you understand the importance of delivering excellent service, which is key for the Customer Advisor role.
✨Research Places for People
Take some time to learn about Places for People and their values. Understanding their mission and how they support communities will help you tailor your answers and demonstrate your genuine interest in the company. Plus, it’ll give you a chance to ask insightful questions during the interview.
✨Practice Your Communication Skills
Since great communication skills are essential for this role, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering common interview questions.
✨Show Enthusiasm for Hybrid Work
As this position offers hybrid work options, express your enthusiasm for this flexibility. Share how you plan to manage your time effectively while working remotely and how you can maintain strong communication with the team, ensuring that client expectations are always met.