At a Glance
- Tasks: Oversee credit control administration and ensure top-notch service for clients.
- Company: Join Places for People, a leading Social Enterprise focused on community spirit.
- Benefits: Enjoy competitive salary, yearly reviews, training, and exclusive discounts.
- Other info: Hybrid working available after training; dynamic and supportive work environment.
- Why this job: Be part of a caring community that values your growth and well-being.
- Qualifications: Customer service experience preferred; training provided for credit control.
The predicted salary is between 30000 - 40000 £ per year.
At Places for People, we hire People, not numbers! We are more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
We are looking to hire a Credit Control Administrator on a permanent basis. Reporting to the Portfolio Manager, this is a great opportunity to join a growing area of the business. The working hours for this role are Monday to Thursday 9am – 5.30pm and Friday 9am – 5pm. After an initial period of training (Approx 3 months), we can offer hybrid working (3 days at home).
This role will be overseeing the credit control administration within the portfolio, ensuring the highest level of service to both internal and external clients. On a daily basis, you will work closely with Property Managers and Administrators to maintain a high level of performance, both at a personal and a team level. In addition, you will be responsible for maintaining the accuracy of information entered onto the database to enable more useful and meaningful feedback to clients, customers and related departments.
At Places for People, we prioritise our dedication to safer recruitment. Therefore, a Basic DBS check is mandatory for this position.
Credit Control experience is preferred for this role; however, it is not essential as training will be provided. The ideal applicant will have a background in customer service, be comfortable using various IT packages and have a track record of working with various stakeholders.
- Customer Service Experience
- Excellent telephone manner
- Good IT skills
- Stakeholder engagement skills
- Experience of working within a fast-paced environment
We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We offer a comprehensive benefits package with each role, including:
- Competitive salary, with a salary review yearly
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more.
Credit Controller Adminstrator in Bath employer: Places for People
Places for People in Birmingham is an excellent employer, offering a vibrant work culture that prioritises community engagement and exceptional service delivery. With flexible working arrangements and health memberships, employees are supported in achieving a healthy work-life balance while also having access to numerous growth opportunities within the leisure and hospitality sector.
