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- Tasks: Maximise rental collections and collaborate with Property Managers and Finance Team.
- Company: Join Places for People, the UK's leading Social Enterprise focused on community spirit.
- Benefits: Enjoy competitive salary, yearly reviews, pension contributions, bonuses, and exclusive discounts.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Be part of a caring community that values people over numbers and supports your growth.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
At Places for People, we hire People, not numbers! We are looking to recruit a Credit Control Administrator on a permanent basis. Based in Bath, you will play a key role in maximising rental collections across client portfolios so that client expectations and SLAs are met. On a daily basis, you will work with the Property Managers and Finance Team to maintain a high level of performance whilst delivering effective solutions to the customer, client and the team. Running arrear reports and chasing any outstanding payments is also a key part of the role.
The ideal candidate will come from a customer service background with good communication skills - both written and verbal. You will also possess good numerical and literacy skills. An understanding of credit control and working in arrears is beneficial but not essential. In addition, you will be able to deal with customer complaints and work with stakeholders at different levels.
Working pattern - Hybrid Working - in the office Tues and Fri after training: Mon - Thurs - 9am - 5.30pm, Fri - 9am - 5pm.
We offer a comprehensive benefits package which includes:
- Competitive salary, with a salary review yearly
- Pension with matched contributions up to 4.5%
- A bonus scheme for all colleagues at 2%
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more.
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.
We are committed to creating a supportive and accessible recruitment process for all. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.
For this role, we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
Credit Controller Administrator in Bath employer: Places for People
Contact Detail:
Places for People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller Administrator in Bath
✨Tip Number 1
Get to know the company culture! Places for People values community spirit and enthusiasm, so do a bit of research on their values and think about how you can showcase your alignment with them during interviews.
✨Tip Number 2
Practice your communication skills! Since the role involves working closely with Property Managers and Finance Teams, being able to articulate your thoughts clearly will set you apart. Try mock interviews with friends or use online resources to sharpen those skills.
✨Tip Number 3
Showcase your problem-solving abilities! Think of examples from your past experiences where you’ve dealt with customer complaints or resolved issues effectively. This will demonstrate your capability to deliver effective solutions, which is key for the Credit Controller Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find more details about the role and the amazing benefits we offer!
We think you need these skills to ace Credit Controller Administrator in Bath
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to know who you are beyond your qualifications. Share your enthusiasm for the role and how you embody our People Promises.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Show us how your background in customer service and communication aligns with what we're looking for in a Credit Controller Administrator.
Showcase Your Problem-Solving Skills: Since you'll be dealing with customer complaints and working with various stakeholders, it’s a good idea to include examples of how you've effectively resolved issues in the past. This will demonstrate your ability to handle challenges head-on!
Apply Through Our Website: Don't forget to apply directly through our careers site! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can find more details about the role there too!
How to prepare for a job interview at Places for People
✨Know Your Numbers
As a Credit Controller Administrator, it's crucial to brush up on your numerical skills. Familiarise yourself with basic credit control concepts and be ready to discuss how you've handled financial data in the past. This will show that you understand the role's requirements and can contribute effectively.
✨Emphasise Your People Skills
Since Places for People values community spirit and customer service, highlight your communication skills during the interview. Share examples of how you've successfully resolved customer complaints or worked collaboratively with teams. This will demonstrate that you embody their People Promises.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially in dealing with arrears and outstanding payments. Prepare specific scenarios from your past experiences where you successfully navigated similar challenges. This will help you stand out as a candidate who can deliver effective solutions.
✨Show Enthusiasm for Growth
Places for People is looking for motivated individuals who want to grow. Be sure to express your enthusiasm for personal and professional development during the interview. Discuss any relevant training or courses you've taken and how they relate to the role, showing that you're eager to learn and contribute.