At a Glance
- Tasks: Manage neighbourhoods, ensuring safe and attractive communities for our customers.
- Company: Join Places for People, the UK's leading Social Enterprise focused on community spirit.
- Benefits: Enjoy competitive salary, generous holiday, pension contributions, and discounts on various services.
- Other info: Flexible working options available to support your work-life balance.
- Why this job: Make a real difference in people's lives while working closely with your community.
- Qualifications: Experience in social housing, strong communication skills, and a driving license required.
The predicted salary is between 30000 - 40000 £ per year.
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
More about your role: You will be our presence in the neighbourhoods you manage, spending the majority of your time working in our communities, providing an effective and efficient tenancy and estate management service to our customers. With support from the Community Safety Team, you will ensure that customers meet their contractual obligations and that neighbourhoods are as safe, clean and attractive as possible. An important aspect of your role will be carrying out tenancy reviews and property inspections, working with your team to create neighbourhood and continuous improvement plans that ensure estate standards are upheld, and budgets adhered to within a customer-focused framework. Reporting into the Area Manager, you will work as part of an established team to manage our neighbourhoods.
The essential criteria for this are:
- Social housing experience
- Communication skills
- Must have driving license and own vehicle
The patch you will be covering is Manchester and Cheshire.
More about you: We need you to have excellent communication skills ensuring a polite and courteous manner, this is paramount to this role; you won't be sat behind a desk or phone; you will be working closely with our customers and external agencies. Therefore, you should be able to demonstrate the ability to create and maintain effective working relationships. You should have experience working within a similar tenancy and estates management role and have relevant and up to date knowledge around housing and tenancy legislation and procedures which can be acted upon to make informed decisions. You will need to demonstrate tenacity, resilience and attention to detail, as well a commercial approach to what you do, using your initiative and is eager to contribute towards making positive changes. Therefore, you should be able to evidence where you have introduced or contributed to service delivery improvements. You will need to be a positive motivator with the ability to support others deliver an effective service, whilst maintaining your own motivation levels working autonomously. A basic DBS check is mandatory for this role.
Benefits: We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- Competitive salary, with a salary review yearly
- Pension with matched contributions up to 7%
- Excellent holiday package up to 35 days annual leave with the option to buy or sell leave
- Cashback plan for healthcare costs up to £500 saving per year
- A bonus scheme for all colleagues at 2%
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more
What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.
Safeguarding: At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Community Housing Manager in Adlington employer: Places for People
Contact Detail:
Places for People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Housing Manager in Adlington
✨Tip Number 1
Get to know the company culture! Places for People values community spirit and enthusiasm, so show them you embody these traits. Research their values and think about how your experiences align with their People Promises.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info and might even lead to a referral, which is always a bonus when applying through our website.
✨Tip Number 3
Prepare for the interview by practising common questions related to tenancy and estate management. Think of examples from your past roles that demonstrate your communication skills and ability to improve service delivery.
✨Tip Number 4
Be ready to discuss your motivation and resilience! Places for People wants someone who can handle challenges and support others. Share stories that highlight your tenacity and how you've made positive changes in previous roles.
We think you need these skills to ace Community Housing Manager in Adlington
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you embody our People Promises.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in social housing and tenancy management. Use examples that demonstrate your communication skills and ability to build relationships within communities.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that illustrate your impact in previous roles. Whether it’s improving service delivery or enhancing community spirit, we want to hear about it!
Apply Through Our Website: We encourage you to apply directly through our careers site. It’s the best way to ensure your application gets to us quickly and efficiently, plus you can find all the details you need about the role there!
How to prepare for a job interview at Places for People
✨Know Your Community
Before the interview, take some time to research the communities you'll be managing. Understand their unique challenges and strengths. This will show your potential employer that you're genuinely interested in making a positive impact and that you embody their commitment to community spirit.
✨Showcase Your Communication Skills
Since this role requires excellent communication, prepare examples of how you've effectively interacted with customers or external agencies in the past. Think about specific situations where your communication made a difference, and be ready to discuss these during the interview.
✨Demonstrate Your Problem-Solving Ability
Be prepared to talk about times when you've faced challenges in tenancy and estate management. Highlight how you approached these issues, what solutions you implemented, and the positive outcomes that resulted. This will illustrate your tenacity and resilience.
✨Emphasise Your Commitment to Improvement
Think of instances where you've contributed to service delivery improvements. Whether it was through innovative ideas or simply enhancing existing processes, be ready to share these experiences. This aligns perfectly with the company's focus on continuous improvement and customer satisfaction.