At a Glance
- Tasks: Provide admin support to Housing Management and Tenancy Enforcement teams while delivering top-notch customer service.
- Company: Join a supportive organisation dedicated to community wellbeing and housing.
- Benefits: Competitive salary, generous holiday, pension contributions, and cashback on healthcare costs.
- Other info: Flexible working arrangements available to suit your lifestyle.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic environment.
- Qualifications: Strong admin background and excellent customer service skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
We are looking for a dedicated administrative professional to work from Heanor and collaborate with the Housing team.
The role primarily supports the Tenancy Enforcement and Communities teams, but may also assist other parts of the business as needed.
Responsibilities
- Provide comprehensive administrative support to the Housing Management and Tenancy Enforcement teams.
- Deliver high‑quality customer service by advising internal and external customers via phone and email.
- Update and manage IT systems and tenancy records.
- Log and investigate customer complaints and related matters.
- Coordinate with internal departments to maintain efficient service delivery and accurate records.
- Maintain confidentiality and adhere to safeguarding and data protection policies.
Qualifications
Strong background in administration and excellent customer‑service skills are essential.
Candidates should bring a ‘can‑do’ approach, work effectively under pressure, and perform well both independently and as part of a team.
Empathy for customers and a proactive problem‑solving attitude are key.
An enhanced DBS check is mandatory for this position.
Benefits
- Competitive salary with annual review.
- Pension with matched contributions up to 7%.
- Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave.
- Cashback plan for healthcare costs – up to £500 savings per year.
- Bonus scheme for all colleagues at 2%.
- Training and development opportunities.
- Extra perks including discounts at shops, cinemas and other offers.
- Equal Opportunity
We provide a guaranteed interview to candidates who are disabled, neurodiverse or have served in the Armed Forces, provided they meet the essential criteria for the role.
Commitment to Safe Recruitment
All applicants will undergo an enhanced DBS check as part of our safer recruitment process.
Trauma‑Informed Practice
We are committed to creating safe and supportive environments for individuals who have experienced trauma, recognising signs and symptoms, practising empathy and respect, and supporting autonomy and empowerment.
Safeguarding
Safeguarding is everyone’s responsibility. We maintain robust safeguarding policies and procedures to protect children, young people, and adults at risk.
Work Flexibility
We discuss the possibility of reduced hours, flexible start and finish times or compressed hours as part of our flexible working arrangements.
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Housing & Wellbeing Coordinator in Swadlincote employer: Places for People Living Plus
At Places for People, we pride ourselves on being more than just a workplace; we are a community-focused social enterprise dedicated to fostering a supportive and inclusive environment for our employees. With a comprehensive benefits package, including generous holiday allowances and a commitment to professional development, we empower our team members to thrive both personally and professionally. Located in a vibrant area, our culture encourages collaboration and innovation, making it an ideal place for those looking to make a meaningful impact in the lives of others.
Contact Details:
Places for People Living Plus Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing & Wellbeing Coordinator in Swadlincote
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We think you need these skills to ace Housing & Wellbeing Coordinator in Swadlincote
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Places for People Living Plus. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
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How to prepare for a job interview at Places for People Living Plus
✨Brush Up on HR Best Practices
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