Places for People is seeking a Customer Service Manager to lead its regional customer service function across the South East. You will manage a team of Customer Service Technicians and Coordinators, drive first-time fixes, and ensure post-occupation works meet NHBC standards, while travelling across developments in the region.
You will report to the Head of Customer Service, develop procedures, monitor KPIs and customer satisfaction, and nurture a high-performing team in a flexible hybrid
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Regional Customer Service Manager – New Homes employer: Places Developments
At Places for People, we pride ourselves on being an exceptional employer that values our people and their contributions. With a strong focus on career development, a comprehensive benefits package, and a supportive work culture, we empower our Quality Assurance Managers to make a meaningful impact across Cambridgeshire and East Anglia. Join us to be part of a diverse team dedicated to delivering high-quality homes while enjoying flexible working arrangements and ongoing training opportunities.
