About the Role
Our client is seeking a highly organized and motivated Sports Centre Operations Manager to lead the day-to-day running of their flagship facility in Randburg . This role encompasses managing all aspects of the sports centre, including staff supervision, facility maintenance, customer service, financial oversight, and program delivery to ensure a safe, enjoyable, and profitable environment for members and guests. You will play a key role in enhancing the centre's reputation and achieving operational excellence within the competitive Leisure & Sports market.
Key Responsibilities
- Oversee all operational functions of the sports centre, including staffing, scheduling, and daily activities.
- Manage budgets, control expenses, and drive revenue generation through memberships and services.
- Ensure the facility is maintained to the highest standards of cleanliness, safety, and repair.
- Lead, train, and motivate the centre's staff to deliver exceptional customer service.
- Develop and implement strategies to enhance member satisfaction and retention.
- Ensure compliance with all health, safety, and licensing regulations.
Requirements
- Bachelor's degree in Sports Management, Business Administration, or a related field.
- Minimum of 5 years of experience in managing sports facilities or leisure centres.
- Proven experience in staff management, financial oversight, and customer service excellence.
- Strong knowledge of sports centre operations, including marketing and programming.
- Excellent leadership, communication, and problem-solving abilities.
- Proficiency in relevant management software and MS Office Suite.
Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health and retirement benefits package.
- Significant operational autonomy and decision-making authority.
- Opportunity to manage a leading sports facility in Randburg .
- Career development opportunities within the expanding Leisure & Sports industry.
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Sports Centre Operations Manager in Southampton employer: Placements24
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