Placements24 is seeking a highly experienced Senior Helpdesk Analyst to join a fully remote IT support team. You will provide advanced technical assistance, troubleshoot complex IT issues, and mentor junior analysts to raise overall service levels.
You will manage escalations, develop IT support policies, and contribute to system maintenance and documentation from your home office, enabling a remote-first operation with strong security practices.
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Senior IT Helpdesk Analyst - Remote in Southampton employer: Placements24
Our client offers an exceptional remote working environment for Tax Specialists, providing unparalleled flexibility and autonomy while ensuring a competitive salary package and performance bonuses. With a strong focus on continuous professional development, employees are encouraged to grow their expertise in South African tax law, all within a supportive culture that values strategic thinking and collaboration across departments.