Placements24 is seeking a Remote Customer Support Lead to oversee a global, remote-first support operation. You will lead a distributed team, define best-practice policies, and drive customer satisfaction and efficiency across channels.
Ideal candidates have 5+ years in customer support, strong leadership, and hands-on experience with Zendesk, Salesforce or Intercom. The role offers remote work with opportunities for professional development and stock options.
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Remote Customer Support Lead – Global SaaS in Southampton employer: Placements24
Our client offers an exceptional remote working environment for Tax Specialists, providing unparalleled flexibility and autonomy while ensuring a competitive salary package and performance bonuses. With a strong focus on continuous professional development, employees are encouraged to grow their expertise in South African tax law, all within a supportive culture that values strategic thinking and collaboration across departments.
