About the Role
Our client, a leading national provider of premium catering services, is seeking a motivated and client-focused Remote Catering Account Manager to join their expanding team. This position is crucial for nurturing and growing relationships with key corporate clients, ensuring their catering needs are consistently met with excellence. You will serve as the primary point of contact, managing client accounts from initial inquiry through to successful event execution. The ideal candidate possesses exceptional communication and organizational skills, a deep understanding of the catering and hospitality industry, and a proven ability to manage client expectations effectively within a remote framework. This role demands a proactive approach to sales, account development, and client service. You will be instrumental in driving revenue, fostering client loyalty, and upholding our client's reputation for delivering outstanding culinary experiences nationwide. This fully remote role offers the flexibility to work from anywhere within South Africa while collaborating closely with a dynamic team.
Key Responsibilities
- Manage a portfolio of corporate catering accounts, fostering strong, long-term client relationships.
- Serve as the main liaison between clients and internal catering operations teams.
- Understand client needs and preferences to propose customized catering solutions.
- Oversee the planning and execution of corporate events, ensuring seamless delivery and client satisfaction.
- Identify opportunities for upselling and cross-selling catering services to existing clients.
- Handle client inquiries, feedback, and issues promptly and professionally.
- Collaborate with culinary and operations teams to ensure menu accuracy, quality, and timely delivery.
- Track client activity, sales pipeline, and performance metrics using CRM software.
Requirements
- Minimum of 5 years of experience in account management, sales, or client relations within the catering or hospitality sector.
- Proven track record of managing client accounts and driving revenue growth.
- Exceptional communication, negotiation, and interpersonal skills.
- Strong understanding of catering operations, menu planning, and event logistics.
- Proficiency in CRM software and other sales/account management tools.
- Ability to work independently and manage time effectively in a remote setting.
- Excellent organizational skills and attention to detail.
- A degree in Hospitality Management, Business Administration, or a related field is a plus.
Benefits
- Competitive base salary with attractive commission structure.
- Fully remote work arrangement offering excellent work-life balance.
- Comprehensive health, dental, and vision insurance plans.
- Generous paid time off and holiday leave.
- Opportunities for career advancement and professional development.
- Access to cutting-edge sales and account management tools.
- A supportive and collaborative remote team culture.
- Employee assistance program for well-being support.
Remote Catering Account Manager in Southampton employer: Placements24
Our client offers an exceptional remote working environment for Tax Specialists, providing unparalleled flexibility and autonomy while ensuring a competitive salary package and performance bonuses. With a strong focus on continuous professional development, employees are encouraged to grow their expertise in South African tax law, all within a supportive culture that values strategic thinking and collaboration across departments.
