About the Role
Our client is looking for a professional and organized Medical Spa Coordinator & Aesthetic Assistant to manage front-desk operations and provide support to medical aesthetic practitioners in Randburg . This role is pivotal in ensuring a smooth patient experience from booking appointments to post-treatment follow-up. You will be the first point of contact for clients, handling inquiries, scheduling, and administrative tasks while also assisting medical professionals during treatments. The ideal candidate is detail-oriented, customer-focused, and possesses a strong understanding of medical spa services and administration in the vibrant Gauteng business hub.
Key Responsibilities
- Manage all aspects of front-desk operations, including greeting clients, answering phones, and managing appointments.
- Schedule client consultations and treatment sessions, ensuring efficient use of practitioners' time.
- Handle client inquiries regarding services, pricing, and appointment availability with professionalism.
- Maintain patient records, process payments, and manage billing inquiries.
- Assist medical aesthetic practitioners during procedures, preparing treatment rooms and assisting as needed.
- Manage inventory of medical supplies and retail products, placing orders as necessary.
Requirements
- Previous experience in a medical spa, clinic, or hospitality setting is essential.
- Strong administrative and organizational skills with excellent attention to detail.
- Proficiency in using scheduling software and standard office applications.
- Excellent communication, interpersonal, and customer service skills.
- A basic understanding of aesthetic treatments and medical spa terminology is advantageous.
- Ability to multitask and work effectively in a fast-paced environment.
Benefits
- Competitive salary and potential for performance bonuses.
- Employee discounts on a wide range of aesthetic treatments and skincare products.
- Exposure to the cutting-edge medical aesthetics industry in Randburg .
- Opportunities for professional development and cross-training.
- A professional and supportive team environment focused on client well-being.
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Medical Spa Coordinator & Aesthetic Assistant in Southampton employer: Placements24
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