About the Role Our client, a well-regarded retailer, is looking for an experienced and inspiring Lead Retail Team Supervisor to guide and motivate their store team in Randburg, Gauteng . This leadership role is pivotal in ensuring exceptional customer service, driving sales performance, and maintaining operational standards. The ideal candidate will possess strong leadership qualities, a thorough understanding of retail operations, and a commitment to fostering a positive and productive work environment. You will be instrumental in supporting the store management and empowering the sales floor team in Randburg .
Key Responsibilities
- Supervise and provide daily guidance to a team of retail associates.
- Assist in training, coaching, and developing team members to enhance performance.
- Drive sales initiatives and ensure sales targets are met or exceeded.
- Oversee daily store operations, including opening and closing procedures.
- Ensure exceptional customer service is delivered consistently.
- Manage stock flow, including receiving, merchandising, and inventory accuracy.
- Maintain store visual standards and ensure a clean and welcoming environment.
- Handle customer escalations and resolve issues effectively.
- Support the Store Manager with administrative tasks and reporting.
- Act as a role model for the team in terms of work ethic and customer engagement.
Requirements
- Proven experience in a retail supervisory or team lead role.
- Demonstrated ability to lead, motivate, and develop a sales team.
- Strong understanding of retail sales principles, customer service, and operational procedures.
- Excellent communication, problem-solving, and interpersonal skills.
- Experience with POS systems and inventory management.
- Ability to work flexible hours, including weekends and public holidays.
- A proactive and results-oriented approach.
- Must be located in or willing to relocate to Randburg, Gauteng .
- Capacity to handle responsibility and support management decisions.
Benefits
- This role offers a competitive annual salary with potential performance-based incentives, as well as staff discounts and opportunities for professional development.
- Become part of a supportive team and advance your retail leadership career in Randburg .
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Lead Retail Team Supervisor - WhatJobs Direct Randburg in Southampton employer: Placements24
Our client offers an exceptional remote working environment for Tax Specialists, providing unparalleled flexibility and autonomy while ensuring a competitive salary package and performance bonuses. With a strong focus on continuous professional development, employees are encouraged to grow their expertise in South African tax law, all within a supportive culture that values strategic thinking and collaboration across departments.
