About the Role
Our client, a renowned upscale hotel located in the vibrant business district of Randburg, Gauteng, is seeking an experienced and results-oriented Hotel Sales & Marketing Manager. This pivotal role is responsible for driving revenue growth by developing and executing comprehensive sales and marketing strategies that attract and retain both corporate and leisure clients. You will lead the sales and marketing team, manage the hotel's brand presence, and forge strong relationships with key stakeholders. The ideal candidate possesses a deep understanding of the hospitality and tourism market, proven sales and marketing expertise, and exceptional leadership abilities. This position offers a hybrid work arrangement, balancing strategic planning and remote management with on-site client engagement and team leadership. Your contributions will be crucial in enhancing the hotel's market share and profitability in Randburg. We are looking for a proactive and innovative individual who can identify new business opportunities and implement effective campaigns to achieve ambitious targets. Collaboration with various hotel departments, including operations and revenue management, is essential for success. The role requires a strategic mindset, excellent communication skills, and a passion for driving business success in the dynamic hospitality and tourism industry. Your ability to analyze market trends and adapt strategies accordingly will be key to this role's success.
Key Responsibilities
- Develop and implement strategic sales and marketing plans to achieve hotel revenue goals.
- Lead and motivate the sales and marketing team to maximize performance.
- Identify and pursue new business opportunities in corporate, group, and leisure markets.
- Manage the hotel's online and offline marketing presence, including digital marketing, social media, and advertising.
- Build and maintain strong relationships with travel agents, corporate clients, and event planners.
- Oversee the development and execution of promotional campaigns and packages.
- Monitor market trends, competitor activities, and customer feedback to adapt strategies.
- Collaborate with the Revenue Management team to align pricing and availability strategies.
- Prepare and present regular sales and marketing reports to senior management.
- Ensure a consistent and positive brand image for the hotel in Randburg, Gauteng.
Requirements
- Minimum of 5 years of experience in hotel sales and marketing, with at least 2 years in a management role.
- Proven track record of achieving sales targets and driving revenue growth.
- Strong understanding of the hospitality and tourism industry and market dynamics.
- Experience in digital marketing, social media management, and CRM systems.
- Excellent leadership, communication, negotiation, and presentation skills.
- Bachelor's degree in Marketing, Business Administration, Hospitality Management, or a related field.
- Ability to work effectively in a hybrid environment, demonstrating strong remote work capabilities.
- Knowledge of the Randburg, Gauteng business and tourism landscape is advantageous.
- Proactive, results-oriented, and customer-focused approach.
- Flexibility to travel and work outside standard hours when necessary.
Benefits
- Our client offers a competitive salary, attractive commission/bonus structure, comprehensive medical aid, retirement fund contributions, generous paid time off, and excellent opportunities for career growth within the hospitality and tourism sector.
- You will be part of a dynamic team in a prime Randburg location.
- This hybrid role offers a balanced approach to work, allowing for strategic remote planning and essential on-site engagement to drive success in the hospitality and tourism market.
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