Placements24 is seeking an experienced Customer Service Team Lead to guide an on-site support team in Randburg. You will oversee daily operations, coach staff, and drive process improvements to deliver outstanding customer experiences.
In this role, you will monitor performance, resolve complex escalations, and develop robust workflows while ensuring adherence to SLAs and company policies. A hands-on leadership style is essential in our dynamic office environment.
#J-18808-Ljbffr
Customer Service Team Lead - On-Site Leadership in Randburg in Southampton employer: Placements24
Our client offers an exceptional remote working environment for Tax Specialists, providing unparalleled flexibility and autonomy while ensuring a competitive salary package and performance bonuses. With a strong focus on continuous professional development, employees are encouraged to grow their expertise in South African tax law, all within a supportive culture that values strategic thinking and collaboration across departments.
