About the Role
Our client, a luxurious day spa located in East London, Eastern Cape , is seeking a Senior Beauty Therapist and Treatment Coordinator. This role requires an individual with exceptional technical skills in a wide range of beauty treatments, combined with strong organizational and client management abilities. You will be responsible for providing high-quality treatments, coordinating appointments, managing client care plans, and ensuring the smooth operation of the treatment schedule. The position embraces a Hybrid work approach, blending hands‑on client service with remote administrative responsibilities, such as treatment planning and communication. This is an excellent opportunity for a dedicated beauty professional to advance their career in a sophisticated environment in East London .
Key Responsibilities
Perform a comprehensive array of beauty treatments, including advanced facials, body massages, waxing, manicures, pedicures, and makeup application. Consult with clients to understand their needs, recommend appropriate treatments, and develop personalized skincare and beauty regimens. Coordinate daily appointment schedules for therapists, ensuring efficient use of time and resources. Manage client records, track treatment progress, and follow up to ensure satisfaction and encourage repeat bookings. Maintain impeccable hygiene and cleanliness standards in treatment rooms and the overall spa environment. Stay updated on the latest beauty trends, products, and treatment technologies through continuous professional development. Assist in training and mentoring junior therapists, sharing expertise and best practices. Handle client inquiries, bookings, and feedback in a professional and courteous manner. Contribute to inventory management for beauty products and supplies. Uphold the spa's reputation for luxury service and client care excellence.
Requirements
A recognized qualification in Beauty Therapy or a related field. Minimum of 5 years of experience as a Beauty Therapist, with proven expertise in various treatments. Experience in a supervisory or coordination role is highly preferred. In-depth knowledge of skincare, cosmetic ingredients, and professional beauty products. Excellent communication, interpersonal, and customer service skills. Strong organizational abilities and attention to detail. Proficiency in using booking systems and basic administrative software. Ability to work independently and collaboratively within a team. Flexibility to adapt to a Hybrid work schedule, which may include some weekends. A genuine passion for the beauty and wellness industry and a commitment to client satisfaction.
Benefits
Our client offers a competitive salary, commensurate with experience, and potential for performance‑based incentives. Employees benefit from ongoing training, access to premium beauty products, and a generous staff discount on services and retail. The Hybrid work model provides a good balance between professional duties and personal life. You will be part of a supportive and professional team in a beautiful spa setting in East London , with opportunities for career growth.
Senior Beauty Therapist & Treatment Coordinator employer: Placements24
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