About the Role
Our client is looking for a proactive and customer-focused Retail Assistant Manager to support the store manager in operations at the Queenstown location. This role involves assisting with daily store activities, leading the sales team, managing inventory, and ensuring a superior customer experience. You will be instrumental in driving sales performance, upholding brand standards, and fostering a positive team environment. This is an excellent opportunity for an individual looking to grow their retail management career in a dynamic setting.
Key Responsibilities
- Support the Store Manager in all aspects of store operations, including sales, customer service, and inventory management.
- Lead and motivate the retail team to achieve sales targets and provide excellent customer service.
- Assist with staff scheduling, training, and performance management.
- Ensure store merchandising and visual standards are maintained to the highest level.
- Manage inventory levels, process stock deliveries, and conduct regular stock counts.
- Handle customer escalations and resolve issues to ensure customer satisfaction.
Requirements
- Previous experience in a retail leadership role, such as supervisor or assistant manager.
- Strong understanding of retail sales principles and customer service best practices.
- Excellent communication, leadership, and team-building skills.
- Ability to work effectively in a fast-paced retail environment.
- Proficiency with POS systems and basic inventory management software.
- Flexibility to work various shifts, including weekends and holidays.
Benefits
- Competitive salary and potential for performance-based incentives.
- Opportunities for career advancement within the retail sector.
- Employee discounts on store merchandise.
- Comprehensive training programs focusing on leadership and retail operations.
- A supportive and collaborative team culture.
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Retail Assistant Manager employer: Placements24
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