About the Role
Our client, a reputable real estate management company overseeing a diverse portfolio of residential properties, is seeking an experienced and highly organized Residential Property Manager to oversee properties in East London, Eastern Cape. This critical role involves managing all day-to-day operations of residential buildings, ensuring tenant satisfaction, maximizing property performance, and maintaining the physical integrity of the assets. The position operates on a hybrid model, requiring regular on-site presence in East London for inspections and tenant interactions, while offering flexibility for administrative tasks remotely. The ideal candidate will possess strong leadership, communication, and problem-solving skills.
Key Responsibilities
- Oversee the management of residential properties, including tenant relations, leasing, and rent collection.
- Conduct regular property inspections to ensure maintenance standards and safety compliance.
- Coordinate and supervise maintenance and repair work, liaising with vendors and contractors.
- Respond to tenant inquiries, complaints, and emergency situations promptly and professionally.
- Develop and manage property budgets, controlling expenses and identifying cost-saving opportunities.
- Ensure compliance with all landlord-tenant laws, regulations, and company policies.
- Market vacant units and manage the tenant screening and onboarding process.
- Prepare regular reports on property performance, occupancy rates, and financial status for management.
- Foster positive relationships with tenants and the local community.
- Implement preventative maintenance programs to preserve property value.
Requirements
- Bachelor's degree in Business Administration, Real Estate, or a related field is preferred.
- Relevant property management certification is a plus.
- Minimum of 3-5 years of experience in residential property management.
- Proven track record in managing residential portfolios, including tenant relations, leasing, and maintenance coordination.
- In-depth knowledge of landlord-tenant laws and regulations in South Africa, particularly in the Eastern Cape.
- Proficiency in property management software (e.g., TenantCloud, Yardi) and Microsoft Office Suite.
- Excellent communication, negotiation, and interpersonal skills.
- Strong organizational and time-management abilities, with the capacity to handle multiple priorities.
- Ability to work effectively in a hybrid model, balancing on-site duties in East London with remote administrative tasks.
- Valid driver's license and reliable transportation for site visits.
Benefits
Our client offers a competitive salary, a performance-based bonus incentive, and comprehensive medical aid. Opportunities for professional development and advancement within a respected property management firm are available. The hybrid work arrangement in East London promotes a balanced lifestyle. Join a dedicated team focused on providing excellent property management services.
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Residential Property Manager employer: Placements24
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