About the Role
Our client is looking for a compassionate and proactive Social Support Officer to join their team in East London . This role is dedicated to assisting individuals and families within the community by connecting them with essential social services, resources, and support networks. You will play a crucial role in assessing needs, providing guidance, and empowering clients to overcome social and economic challenges. This position offers a direct opportunity to contribute to the well-being of the Eastern Cape community and foster positive change in East London .
Key Responsibilities
- Assess the social and practical needs of clients and families.
- Provide information and referrals to relevant community services and support programs.
- Assist clients in navigating bureaucratic processes to access benefits and resources.
- Offer emotional support and guidance during challenging times.
- Maintain accurate and confidential client case files and progress notes.
- Advocate for clients' needs within various service systems in East London .
Requirements
- Certificate or Diploma in Social Auxiliary Work, Community Development, or a related field.
- Previous experience in a social support or community outreach role.
- Good understanding of social welfare services and community resources in the Eastern Cape .
- Excellent communication, listening, and empathetic skills.
- Ability to work independently and manage a caseload effectively.
- Proficiency in basic record-keeping and reporting.
Benefits
- A competitive annual salary.
- Opportunities for professional development and training courses.
- Meaningful work contributing to community well-being in East London .
- A supportive and collaborative team environment.
- Provision for travel allowances for outreach activities.
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Social Support Officer in London employer: Placements24
Our client offers an exceptional remote working environment for Tax Specialists, providing unparalleled flexibility and autonomy while ensuring a competitive salary package and performance bonuses. With a strong focus on continuous professional development, employees are encouraged to grow their expertise in South African tax law, all within a supportive culture that values strategic thinking and collaboration across departments.