About the Role
Our client is seeking technically inclined and customer-focused Graduate IT Support Specialists to join their IT department in East London . This is a fantastic opportunity for individuals passionate about technology to provide essential technical support to employees, troubleshoot hardware and software issues, and maintain IT systems. You will gain broad experience across various IT domains, working with a supportive team dedicated to ensuring smooth technological operations. Our client invests in its junior talent, offering training and growth opportunities.
Key Responsibilities
- Provide first-level technical support to end-users via phone, email, or in person.
- Install, configure, and troubleshoot computer hardware, software, and peripherals.
- Assist in managing and maintaining IT network infrastructure and systems.
- Diagnose and resolve technical hardware and software issues.
- Document IT support requests, resolutions, and create user guides.
Requirements
- A Bachelor's degree in Information Technology, Computer Science, or a related field.
- Knowledge of operating systems (Windows, macOS) and common office applications.
- Familiarity with hardware troubleshooting and network fundamentals.
- Strong problem-solving skills and a customer-oriented approach.
- Excellent communication skills and the ability to explain technical concepts clearly.
Benefits
- Competitive graduate salary and performance-based bonuses.
- Opportunity to gain diverse IT support experience.
- Structured training and certification support.
- Work within a professional IT team based in East London .
- A culture that promotes continuous learning and technological advancement.
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Graduate IT Support Specialist in London employer: Placements24
Our client offers an exceptional remote working environment for Tax Specialists, providing unparalleled flexibility and autonomy while ensuring a competitive salary package and performance bonuses. With a strong focus on continuous professional development, employees are encouraged to grow their expertise in South African tax law, all within a supportive culture that values strategic thinking and collaboration across departments.
