Placements24 is seeking an experienced Support Team Lead to guide our customer support team from East London. You will supervise day-to-day operations, mentor staff, and ensure delivery of exceptional service in a hybrid in-office/remote setup.
You will set performance standards, manage escalations, and implement strategies to boost team efficiency and customer satisfaction, collaborating with other departments to improve overall experience.
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Hybrid Support Team Lead: Elevate Customer Experience employer: Placements24
Our client offers an exceptional remote working environment for Tax Specialists, providing unparalleled flexibility and autonomy while ensuring a competitive salary package and performance bonuses. With a strong focus on continuous professional development, employees are encouraged to grow their expertise in South African tax law, all within a supportive culture that values strategic thinking and collaboration across departments.
