About the Role
Our client, a well-established provider of commercial cleaning services in Kimberley, is seeking an experienced and dependable Commercial Cleaning Supervisor. This role is crucial for overseeing daily cleaning operations, ensuring consistent quality standards, and managing a team of cleaning professionals across various client sites. The supervisor will be responsible for site inspections, staff supervision, inventory management, and client communication, playing a vital role in maintaining our client's reputation for excellence and client satisfaction. The ideal candidate will possess strong leadership skills, a meticulous eye for detail, and a commitment to providing a clean and healthy environment.
Key Responsibilities
- Supervise and direct the daily work activities of cleaning staff, ensuring tasks are completed efficiently and to agreed standards.
- Conduct regular site inspections to verify cleanliness, identify areas needing attention, and ensure compliance with safety protocols.
- Train new cleaning staff and provide ongoing coaching and performance feedback to the team.
- Manage cleaning supplies and equipment, ensuring adequate stock levels, proper storage, and maintenance.
- Develop and implement cleaning schedules and routines based on client requirements and operational needs.
- Act as a primary contact for clients, addressing inquiries, resolving issues, and ensuring satisfaction with services.
- Ensure all team members adhere to health, safety, and hygiene regulations, including correct use of chemicals and equipment.
- Maintain accurate records of cleaning activities, staff attendance, supply usage, and client feedback.
- Foster a positive and productive team environment, promoting teamwork and professional conduct.
- Respond promptly to client requests and emergencies, ensuring swift and effective resolution.
Requirements
- Previous experience in a supervisory or team lead role within the commercial cleaning industry.
- Demonstrated ability to lead, motivate, and manage a team effectively.
- Thorough knowledge of cleaning methods, materials, and equipment used in commercial settings.
- Familiarity with health and safety standards relevant to cleaning operations.
- Excellent organizational and time management skills, with a strong focus on detail.
- Effective communication and customer service skills, with the ability to interact professionally with clients and staff.
- Ability to work independently, make sound judgments, and manage multiple tasks.
- Proficiency in basic record-keeping and reporting.
- Must be reliable, punctual, and possess a strong work ethic.
- Reside in or near Kimberley and be available for flexible working hours as needed.
Benefits
This position offers a competitive salary and benefits package, along with opportunities for professional growth and career advancement within a reputable service organization in Kimberley. Join a team dedicated to delivering exceptional cleaning solutions.
Commercial Cleaning Supervisor - Kimberley Branch employer: Placements24
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