At a Glance
- Tasks: Support risk management and operational resilience in a dynamic banking environment.
- Company: Join the Bank of China, a leading international bank with over 90 years in the UK.
- Benefits: Enjoy flexible benefits, complimentary lunch, and retail discounts.
- Other info: Embrace a diverse culture with continuous learning and growth opportunities.
- Why this job: Make a real impact on banking operations while developing your career.
- Qualifications: Degree in Finance or related field; experience in Operational Risk is a plus.
The predicted salary is between 50000 - 60000 £ per year.
Operations Services department provides processing support for the front line business units handling trade finance, loan and cash management products. Operations Business Risk and Controls (OBRC) is part of the department. It is responsible for managing third-party risk, strengthening operational resilience, and maintaining a robust risk and control framework across the business. As a Senior Officer - Operations Business Risk and Controls, you will be responsible to assist the Team Lead in delivering business risk and control support for OBRC and Operations Services department. This is a full time permanent position.
Key responsibilities
- Support the first line of defence (1LoD) programme by working with frontline operational support teams to execute core operational risk activities including Risk and Control Self-Assessment (RCSA), Key Risk Indicators (KRI) and Operational Risk Event (ORE).
- Analyse emerging risk trends, incidents, and OREs to identify underlying issues, assess impacts and establish appropriate remedial controls and solutions.
- Maintain oversight of the department’s risk profile by tracking and managing identified issues from all sources (e.g. Internal Audit), ensuring remediation actions are delivered within agreed timelines.
- Conduct control testing and Quality Assurance (QA) reviews, assess the adequacy of RCSA controls, and report deficiencies, policy breaches and overdue actions.
- Liaise with relevant teams to ensure customer cases are handled to the highest standard, complying with FCA and Treating Customers Fairly (TFC) principles.
- Monitor customer queries and feedback by working with relevant teams to ensure cases are progressed to a high standard and resolved in line with FCA and TCD principles.
- Provide operational support as backup for daily Operations Services department activities, ensuring all tasks follow bank procedures and reporting is accurate and timely.
- Support system changes by preparing business requirements, conducting relevant testing and assisting with implementation activities.
Requirements
- Degree educated in Finance, Economics, Accounting or other relevant subject.
- Proven track record in Operational Risk and Controls management in Banking sector.
- Solid understanding of operational risk, mitigating risk and control frameworks.
- Understanding of corporate and retail banking products.
- Excellent written and verbal communication skills.
- Fluency in Mandarin is a plus.
- Excellent analytical skills.
- Proficient in MS Office (Word, Excel, PowerPoint, Visio).
Working here
Having a presence in the UK for more than 90 years, Bank of China London Branch has been providing an excellent financial service to the market and maintain its competitive edge as an international bank operated in the UK. It has employees in over 33 countries, and it is one of the most internationalised overseas branch in the Bank of China Group. The Bank values the diversity of its employees and aims to create an inclusive environment where everyone can speak up and enjoy the equal opportunities to grow both personally and professionally.
Learning and Development
We strive to offer you a continuous learning environment and we will invest in your development. We provide personalised and varied learning tools to support your growth and career through:
- Access to the best in class qualifications from leading professional bodies such as the Professional Bankers Certificate and Green & Sustainable Finance Certificate from the Chartered Banker Institute.
- 24/7 on-demand access to over 600 e-tutorials to build and refresh core and advanced banking knowledge.
- Regular pan-bank stay connected sessions to keep in touch with what is going on across the bank and build your network.
- Exploring your unique and collective strengths and development areas to become the best version of yourself using the globally renowned Insights personality profile.
- Developing our People Managers to help coach and guide you towards success, through our 9-month People Manager Development Programme.
- Encouraging a “growth” personal mindset and promoting continuous professional development (CPD) through annual events such as Learning at Work Week.
- Embracing change in a fast-moving industry and encouraging a forward-looking perspective on career development to “future-proof” your career.
- Promoting cross cultural intelligence and to seek out diverse and inclusive perspectives on challenges faced and their solutions.
Benefits
We provide an attractive and comprehensive benefits package, offering flexibility that can enable you to select the benefits that suits your needs, including:
- Complimentary Lunch.
- Cycle to work scheme.
- Retail Discounts.
Senior Officer - Operations Business Risk and Controls in London employer: Placeholder Commercial Real Estate Platform
At Bank of China London Branch, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity and continuous learning. With over 90 years of presence in the UK, we offer our employees comprehensive benefits, personalised development opportunities, and a supportive environment that encourages professional growth and collaboration across diverse teams. Join us to be part of a dynamic organisation where your contributions are valued and your career aspirations can flourish.
Contact Details:
Placeholder Commercial Real Estate Platform Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Officer - Operations Business Risk and Controls in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Bank of China. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for the interview by understanding the key responsibilities of the role. Brush up on your knowledge of operational risk and controls, and think about how your experience aligns with what they’re looking for.
✨Tip Number 3
Showcase your analytical skills during the interview. Be ready to discuss how you've tackled risk management challenges in the past and what solutions you implemented. Real-life examples will make you memorable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Bank of China team.
We think you need these skills to ace Senior Officer - Operations Business Risk and Controls in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Officer role. Highlight your experience in operational risk and controls management, and don’t forget to mention any relevant qualifications. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can contribute to our Operations Business Risk and Controls team. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Analytical Skills:Since the role involves analysing risk trends and incidents, make sure to highlight your analytical skills in your application. Share specific examples of how you've tackled similar challenges in the past. We’re keen to see how you think and solve problems!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at Placeholder Commercial Real Estate Platform
✨Know Your Risk Frameworks
Make sure you brush up on your understanding of operational risk and control frameworks. Be ready to discuss how you've applied these in previous roles, especially in relation to Risk and Control Self-Assessments (RCSA) and Key Risk Indicators (KRI). This will show that you’re not just familiar with the concepts but can also implement them effectively.
✨Demonstrate Analytical Skills
Prepare to showcase your analytical skills by discussing specific examples where you've identified emerging risk trends or incidents. Think about how you assessed impacts and established remedial controls. This is crucial for the role, so having concrete examples will help you stand out.
✨Communicate Clearly
Since excellent written and verbal communication skills are a must, practice articulating your thoughts clearly and concisely. You might be asked to explain complex risk concepts, so being able to simplify these for different audiences will be key. Consider doing mock interviews to refine your delivery.
✨Show Your Team Spirit
The role involves liaising with various teams, so be prepared to discuss how you’ve successfully collaborated in the past. Highlight any experiences where you’ve worked with frontline operational support teams or handled customer queries, ensuring you emphasise your commitment to high standards and compliance with regulations.
