Junior Assistant - Mortgage Administration in London

Junior Assistant - Mortgage Administration in London

London Full-Time 36000 - 44000 £ / year (est.) On-site
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At a Glance

  • Tasks: Support mortgage operations by processing loans and maintaining security documents.
  • Company: Join the Bank of China, a leading international bank with over 90 years in the UK.
  • Benefits: Enjoy flexible benefits, complimentary lunch, and retail discounts.
  • Other info: Dynamic, inclusive environment with continuous learning and development.
  • Why this job: Kickstart your career in finance with hands-on experience and growth opportunities.
  • Qualifications: Degree in Business or Finance; mortgage experience is a plus.

The predicted salary is between 36000 - 44000 £ per year.

The Operations Services department provides processing support for the front line business units handling trade finance, loan and cash management products. The department also includes the Business Risk & Controls, Financial Crime Operations, and Facilities Management.

As a Junior Assistant - Mortgage Administration, you will be responsible for administering the delivery of loan processing and security document maintenance functions in respect of retail mortgage. You will also provide reliable operational support and services to Personal Banking, Risk Management and Banking departments as well as sub-branches. This is a full time permanent position.

Key responsibilities

  • Process drawdown, collateral and repayment information in relevant core banking systems for retail mortgage operations
  • Monitor the daily retail mortgage payment report and apply interest adjustment as required
  • Reconcile overdue interest and execute necessary adjustments to retail mortgage accounts
  • Generate and distribute annual and interim mortgage statements promptly
  • Monitor repayment funds via relevant system and suspense accounts to ensure accurate settlement
  • Monitor and follow up on overdue mortgage payments, ground rent and management fees whilst accurately record loan performing status
  • Review legal and loan documents and approvals before fund drawdown
  • Issue timely repayment notices, redemption letters and insurance follow-up correspondence
  • Provide safe custody for, release and maintain title deeds and other securities documents in compliance with safekeeping policies
  • Analyse facility limits and resolve issues with branches prior to drawdown
  • Verify, register, scan and archive all security documents and customer correspondence; maintain both electronic and physical files in good order
  • Liaise with Legal and Compliance teams to resolve AML and regulatory inquiries
  • Identify, assess and mitigate operations risks in relation to daily transactions
  • Investigate, document and resolve customer issues in relation to retail mortgage
  • Prepare SWIFT messages in the system for the retail mortgage drawdown

Requirements

  • Degree educated in Business, Finance, Accounting, or relevant subjects
  • Relevant professional qualification (e.g. CeMap) is a plus
  • Experience in Mortgage or experience related to property is a plus
  • Good knowledge of retail mortgage products, processing workflow and loan lifecycle management is preferred
  • Excellent communication skills
  • Highly organised
  • Proficient in MS Office, particularly in the use of MS Excel
  • Team player
  • Attention to detail

Working here

Having a presence in the UK for more than 90 years, Bank of China London Branch has been providing an excellent financial service to the market and maintain its competitive edge as an international bank operated in the UK. It has employees in over 33 countries, and it is one of the most internationalised overseas branch in the Bank of China Group. The Bank values the diversity of its employees and aims to create an inclusive environment where everyone can speak up and enjoy the equal opportunities to grow both personally and professionally.

Learning and Development

We strive to offer you a continuous learning environment and we will invest in your development. We provide personalised and varied learning tools to support your growth and career through:

  • Access to the best in class qualifications from leading professional bodies such as the Professional Bankers Certificate and Green & Sustainable Finance Certificate from the Chartered Banker Institute
  • 24/7 on-demand access to over 600 e-tutorials to build and refresh core and advanced banking knowledge
  • Regular pan-bank stay connected sessions to keep in touch with what is going on across the bank and build your network
  • Exploring your unique and collective strengths and development areas to become the best version of yourself using the globally renowned Insights personality profile
  • Developing our People Managers to help coach and guide you towards success, through our 9-month People Manager Development Programme
  • Encouraging a “growth” personal mindset and promoting continuous professional development (CPD) through annual events such as Learning at Work Week
  • Embracing change in a fast-moving industry and encouraging a forward-looking perspective on career development to “future-proof” your career
  • Promoting cross cultural intelligence and to seek out diverse and inclusive perspectives on challenges faced and their solutions

Benefits

We provide an attractive and comprehensive benefits package, offering flexibility that can enable you to select the benefits that suit your needs, including:

  • Complimentary Lunch
  • Cycle to work scheme
  • Retail Discounts

Junior Assistant - Mortgage Administration in London employer: Placeholder Commercial Real Estate Platform

Join a dynamic and innovative commercial real estate platform in London, where we prioritise exceptional service delivery and team performance. As a Payroll Team Lead, you will benefit from a generous holiday allowance and private healthcare, while working in a supportive culture that values mentorship and employee growth. This is an excellent opportunity to make a meaningful impact in a collaborative environment that champions both client satisfaction and team development.

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Contact Details:

Placeholder Commercial Real Estate Platform Recruitment Team

We think you need these skills to ace Junior Assistant - Mortgage Administration in London

Loan Processing
Retail Mortgage Knowledge
Attention to Detail
Communication Skills
MS Office Proficiency
Organisational Skills
Problem-Solving Skills