Associate Client Onboarding Operations - Mandarin Speaking in London

The Operations Services - Financial Crime Operations department is responsible for ensuring that all financial crime risks in Bank of China (UK) Limited and Bank of China Limited London Branch are identified, managed or mitigated within the first line of defence (1LoD). A key component of the department’s coverage is responsibility for the Bank’s operational adherence to the UK regulatory requirements, namely with regards to Customer Due Diligence (CDD), Fraud Prevention and Management, Sanctions Screening, Transaction Monitoring and the provision of adequate training and support to the front line business.

As an Associate Client Onboarding Operations - Mandarin Speaking, you will contribute to the smooth running of the Onboarding & CIF Management team. You will be responsible for the creation of Customer Information Files (CIF) for Corporate Banking and Financial Institutions clients while ensuring data integrity. This is a full time permanent position.

Key responsibilities:

• Create CIFs ensuring all customer data are entered into the system in an accurate manner, in line with customer type.
• Cross check new customer information (e.g. passport, address) against the account opening form.
• Check existing customer information against the CIF amendment form (if any).
• Check that relevant customer information in the system complies with the account opening standards.
• Liaise with branches in relation to making amendments and monitoring progress.
• Assist with CIF reporting tasks.
• Perform daily and monthly analysis of potential data errors and liaise with branches on the findings.
• Liaise with IT Centre (Europe) and Head Office in relation to CIF reporting and testing.
• Participate in system upgrades and testing outside working hours, including weekend on rota basis, as and when required.
• Undertake other ad hoc tasks and participate in projects when required.

Requirements:

• Degree educated in Business, Finance, Accounting or other relevant subject.
• Experience in data entry or operational roles, preferably within Financial Services or Banking sectors.
• Prior experience in an IT role is a plus.
• Knowledge of Customer Due Diligence (CDD) and Anti Money Laundering (AML) is a plus.
• Risk awareness knowledge.
• Excellent English and Mandarin communication skills.
• Attention to detail.
• Proficient in MS Office particularly in the use of MS Excel.
• Team player.
• Highly organised.

Working here:

Having a presence in the UK for more than 90 years, Bank of China London Branch has been providing an excellent financial service to the market and maintain its competitive edge as an international bank operated in the UK. It has employees in over 33 countries, and it is one of the most internationalised overseas branch in the Bank of China Group. The Bank values the diversity of its employees and aims to create an inclusive environment where everyone can speak up and enjoy the equal opportunities to grow both personally and professionally.

Learning and Development:

We strive to offer you a continuous learning environment and we will invest in your development. We provide personalised and varied learning tools to support your growth and career through:

• Access to the best in class qualifications from leading professional bodies such as the Professional Bankers Certificate and Green & Sustainable Finance Certificate from the Chartered Banker Institute.
• 24/7 on-demand access to over 600 e-tutorials to build and refresh core and advanced banking knowledge.
• Regular pan-bank stay connected sessions to keep in touch with what is going on across the bank and build your network.
• Exploring your unique and collective strengths and development areas to become the best version of yourself using the globally renowned Insights personality profile.
• Developing our People Managers to help coach and guide you towards success, through our 9-month People Manager Development Programme.
• Encouraging a “growth” personal mindset and promoting continuous professional development (CPD) through annual events such as Learning at Work Week.
• Embracing change in a fast-moving industry and encouraging a forward-looking perspective on career development to “future-proof” your career.
• Promoting cross cultural intelligence and to seek out diverse and inclusive perspectives on challenges faced and their solutions.

Benefits:

We provide an attractive and comprehensive benefits package, offering flexibility that can enable you to select the benefits that suits your needs, including:

• Complimentary Lunch.
• Cycle to work scheme.
• Retail Discounts.