Assistant Vice President - Operations Controls & Resilience in London

The Operations Business Risk and Controls (OBRC) function manages core business risk and control activities, including Risk and Control Self-Assessments (RCSA), control testing, and quality assurance. Additionally, it serves as a second-line capability by defining policies, procedures, and methodologies for Operational Resilience and Third-Party Risk Management (TPRM). As an Assistant Vice President - Operations Control and Resilience, you will support the enhancement of the Bank’s control environment by validating controls, performing RCSA activities and providing assurance on control effectiveness. You will work with control owners and stakeholders to identify gaps, manage remediation actions and strengthen operational risk frameworks. You will work with different business stakeholders to ensure controls are practical, effective and aligned with regulatory and Operational Resilience requirements, including lessons learned, assurance testing and third-party risk activities. This is a full-time permanent position.

Key responsibilities

• Review Quality Assurance (QA) activities to identify process gaps, define evidence requirements, establish testing procedures, and conduct walkthroughs with control owners.
• Take ownership of the end-to-end design, validation and performance monitoring of existing and newly enhanced controls.
• Support target business lines with the remediation of control deficiencies, ensuring the maintenance of accurate testing and QA records.
• Conduct risk assurance analysis, integrating lessons learned and resilience testing assurance into the RCSA framework to enhance risk metrics.
• Conduct control testing and QA to ensure operational teams maintain adequate RCSA controls, promptly escalating deficiencies, policy breaches and overdue actions while collaborating closely with divisional Operational Risk co-ordinators.
• Act as a core contributor to the Operational Resilience uplift programme, driving enhancements across governance, policies and methodologies.
• Support Important Business Services (IBS) mapping, impact tolerance assessments, scenario testing and related control assurance activities tied to the implementation and evaluation of contingency plans and playbooks.
• Maintain and review departmental reports prior to submission to Head Office, executive management, regulators, Audit and Risk, ensuring data accuracy and governance compliance.
• Partner with stakeholders across operations and resilience pillars to enhance organisational readiness, promoting a robust risk culture and embedding effective control ownership across business functions.

Requirements

• Degree educated in Finance, Economics, Accounting or other relevant subject.
• Demonstrated experience in operational risk, control testing, control assurance, risk and resilience (UK and DORA), audit or compliance environment within Financial Services, ideally Banking.
• Experience in Incident/Crisis management, Operational Resilience and/or Business Continuity.
• Experience supporting assurance reporting (SOC 2, ISAE 3000, etc.) is a plus.
• Excellent understanding of operational risk and control frameworks, alongside operational resilience principles.
• Excellent communication and interpersonal skills with ability to form effective relationships at different levels.
• Fluency in Mandarin is a plus, but not a must.
• Analytical skills.
• Proficient in MS Office (Word, Excel, PowerPoint, Visio).

Working here

Having a presence in the UK for more than 90 years, Bank of China London Branch has been providing an excellent financial service to the market and maintain its competitive edge as an international bank operated in the UK. It has employees in over 33 countries, and it is one of the most internationalised overseas branch in the Bank of China Group. The Bank values the diversity of its employees and aims to create an inclusive environment where everyone can speak up and enjoy the equal opportunities to grow both personally and professionally.

Learning and Development

We strive to offer you a continuous learning environment and we will invest in your development. We provide personalised and varied learning tools to support your growth and career through:

• Access to the best in class qualifications from leading professional bodies such as the Professional Bankers Certificate and Green & Sustainable Finance Certificate from the Chartered Banker Institute.
• 24/7 on-demand access to over 600 e-tutorials to build and refresh core and advanced banking knowledge.
• Regular pan-bank stay connected sessions to keep in touch with what is going on across the bank and build your network.
• Exploring your unique and collective strengths and development areas to become the best version of yourself using the globally renowned Insights personality profile.
• Developing our People Managers to help coach and guide you towards success, through our 9-month People Manager Development Programme.
• Encouraging a “growth” personal mindset and promoting continuous professional development (CPD) through annual events such as Learning at Work Week.
• Embracing change in a fast-moving industry and encouraging a forward-looking perspective on career development to “future-proof” your career.
• Promoting cross cultural intelligence and to seek out diverse and inclusive perspectives on challenges faced and their solutions.

Benefits

We provide an attractive and comprehensive benefits package, offering flexibility that can enable you to select the benefits that suits your needs, including:

• Complimentary Lunch.
• Cycle to work scheme.
• Retail Discounts.