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- Tasks: Lead the design and delivery of innovative ServiceNow solutions for clients.
- Company: Alcor Solutions drives digital transformation through ServiceNow, focusing on innovation and customer excellence.
- Benefits: Enjoy a dynamic work environment with opportunities for continuous learning and professional growth.
- Why this job: Be a trusted advisor, shaping impactful solutions while collaborating with diverse teams.
- Qualifications: 8+ years in IT, 5+ years in ServiceNow, and relevant certifications required.
- Other info: This role does not offer visa sponsorship at this time.
The predicted salary is between 72000 - 108000 £ per year.
Alcor Solutions is seeking a highly skilled ServiceNow Architect to lead the design and delivery of innovative solutions across the ServiceNow platform. In this role, you will serve as a trusted advisor to clients, helping them realize business value through the strategic use of ServiceNow. You will provide architectural leadership and technical expertise across the platform, ensuring scalable, secure, and high-performing solutions.
Key Responsibilities
- Act as the Technical Solution Owner for ServiceNow engagements, from presales through delivery.
- Define solution architecture across one or more ServiceNow product lines including ITSM, ITOM, HRSD, CSM, GRC, or SecOps.
- Lead client-facing workshops and working sessions to identify requirements, translate business goals into platform capabilities, and deliver tailored architecture blueprints.
- Guide development teams in Agile/Scrum environments and ensure solution alignment with best practices and platform standards.
- Partner with internal and external stakeholders including Program Directors, Engagement Managers, Product Owners, and COE teams to support enterprise ServiceNow adoption.
- Own and evolve estimation models, technical collateral, and reusable solution assets.
- Serve as a hands-on architect during sprints, contributing to configurations and sharing platform expertise with delivery teams.
- Provide technical leadership in proposal development and participate in orals, solution reviews, and customer roadmap discussions.
- Act as a resident architect for strategic accounts as needed, supporting long-term customer success.
Required Qualifications
- 8+ years of total IT experience with at least 5+ years of deep hands-on ServiceNow experience.
- Proven delivery expertise in at least two or more major ServiceNow product lines (e.g., ITSM, ITOM, HRSD, CSM, GRC, SecOps, SAM).
- Strong architectural understanding of the ServiceNow platform, with ability to lead the end-to-end technical solution lifecycle.
- Experience leading Agile implementations; ideally 3–4 years practicing Scrum in a professional services setting.
- Exceptional communication and stakeholder management skills, with demonstrated ability to advise on technical trade-offs and risks.
- Minimum of two current ServiceNow Certified Implementation Specialist (CIS) certifications and Certified System Administrator (CSA) required.
- Bachelor’s Degree or higher in Computer Science, Information Systems, Engineering, or related field.
Preferred Qualifications
- Experience with large-scale ServiceNow transformations or enterprise platform adoption programs.
- Familiarity with integrations, custom app development, and multi-instance architecture.
- Prior experience serving as a trusted technical advisor in both pre-sales and delivery phases.
Why Alcor? At Alcor Solutions, we empower digital transformation through ServiceNow. Join a dynamic, growing team where innovation, continuous learning, and delivering customer excellence are at the core of what we do. This role does not offer visa sponsorship at this time.
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Architect (,, United Kingdom)
✨Tip Number 1
Network with professionals in the ServiceNow community. Attend local meetups or online webinars to connect with others who are already working in similar roles. This can help you gain insights into the company culture and potentially get a referral.
✨Tip Number 2
Showcase your hands-on experience with ServiceNow during interviews. Be prepared to discuss specific projects where you've led architectural solutions or implemented ServiceNow products. Real-world examples will demonstrate your expertise effectively.
✨Tip Number 3
Familiarise yourself with Alcor Solutions' recent projects and case studies. Understanding their approach to ServiceNow implementations can help you tailor your discussions and show how your skills align with their needs.
✨Tip Number 4
Prepare for technical discussions by brushing up on Agile methodologies and ServiceNow best practices. Being able to articulate your experience in leading Agile teams and your understanding of the ServiceNow platform will set you apart from other candidates.
We think you need these skills to ace ServiceNow Architect (,, United Kingdom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience with ServiceNow, especially your hands-on expertise in the required product lines. Use specific examples to demonstrate your architectural understanding and delivery expertise.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital transformation and how your skills align with Alcor Solutions' mission. Mention your experience leading Agile implementations and your ability to act as a trusted advisor.
Highlight Certifications: Clearly list your ServiceNow Certified Implementation Specialist certifications and Certified System Administrator qualification. These are crucial for this role, so make them stand out in your application.
Showcase Communication Skills: Since exceptional communication is key for this position, provide examples of how you've successfully managed stakeholders or led client-facing workshops in your previous roles. This will demonstrate your fit for the role.
How to prepare for a job interview at Placed
✨Showcase Your ServiceNow Expertise
Make sure to highlight your hands-on experience with ServiceNow, especially in the product lines mentioned in the job description. Be prepared to discuss specific projects where you led the design and delivery of solutions, demonstrating your architectural understanding.
✨Prepare for Technical Questions
Expect technical questions that assess your knowledge of the ServiceNow platform and its capabilities. Brush up on your understanding of ITSM, ITOM, HRSD, CSM, GRC, and SecOps, and be ready to explain how you've applied this knowledge in real-world scenarios.
✨Demonstrate Agile Leadership
Since the role involves guiding development teams in Agile/Scrum environments, be prepared to discuss your experience with Agile methodologies. Share examples of how you've led teams through sprints and ensured alignment with best practices.
✨Engage with Stakeholders
Highlight your exceptional communication and stakeholder management skills. Be ready to provide examples of how you've acted as a trusted advisor, translating business goals into technical solutions while managing expectations and risks effectively.
